Reservation Agents

Hotels Clubs and Spas
Front Office/Rooms Division
Staff- Line level
United Arab Emirates (UAE)
Salary Description:
2,000 AED + Service Charge plus accommodation, food and transport
Apt Resources, Dubai
Job Ref:

• Knowledgeable on OPERA / FIDELIO
• Professional and friendly. (Even in tough situations)
• Team player
• Effective communication skills with guests and staff
•Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
•Processes reservations from the sales office, other hotel departments, and travel agents.
•Knows the type of rooms available as well as their location and layout.
•Knows the selling status, rates, and benefits of all packages plans.
•Determines room rates based on the selling tactics of the hotel.
•Communicates reservation information to the front desk.
•Understands the hotel's policy on guaranteed reservations and no-shows.
•Handles daily correspondence. Responds to inquiries and makes reservations as needed.
•Making arrangements for clients travel programs.

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Contact Details:
Apt Resources, Dubai
Tel: .
Contact: Joan Flores- Recruitment Supervisor

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