Housekeeping Order Taker

Hotels Clubs and Spas
Staff- Line level
United Arab Emirates (UAE)
Salary Description:
AED 1300 plus other hotel standard benefits
Apt Resources, Dubai
Job Ref:

Vacancy Number: 952
Located in one of the most desirable areas of Dubai, this Hotel offers 200 plus newly furnished serviced apartments for extended stay, long and short term lease. The property is surrounded by a wide choice of dining, shopping and entertainment options and is a stone’s throw away from vibrant beach clubs and pristine public beaches.

Location: Dubai
Industry: Hospitality / Tourism / Recreative
Staff Level: Rank & File
Education requirement: Secondary
Industry experience required: 2 years
Experience in the same role: 2 years
Salary: AED 1300
Other Benefits: overtime pay ,service charge ,duty meals ,accommodation ,transportation ,uniform laundry & with other hotel benefits.

As a Housekeeping Order Taker you are responsible to handle all communication in and out of the Housekeeping Office to ensure a smooth running of the department and your role will include key responsibilities such as:

•Safe keep, record and collect all keys and papers held within the Housekeeping Office
•Ensure the sorting of all daily activity reports in the Housekeeping Office
•Answer phone calls promptly, following proper telephone etiquette's as trained and per the standards
•Record all incoming calls, ensure all messages are disseminated and followed up accordingly
•Handle all issues pertaining to Lost & Found - receiving, recording, storage, claiming and clearing
•Update and maintain all housekeeping files
•Update and print out of the Opera system for the room discrepancy report by morning and afternoon and ensure to submit a copy to Accounts and Front Office
•Arrange baby-sitting for guests and prepare attendance sheets for the monthly payroll
•Keep and maintain the cleanliness and tidiness of the Housekeeping Office
•Clear all outdated reports on a monthly basis based on the hotel standard for record keeping"

Contact Details:
Apt Resources, Dubai
Tel: .
Contact: Kristine Malihan

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