Vacancy Number: 962
A Bahrain-based company which is part of a large and wide company portfolio – from newspapers to hotels / resorts, independent restaurants, retail, financial and real estate investments, construction and Health & Beauty divisions is currently looking for dynamic professionals to join their growing team.
Industry: Hospitality / Tourism / Recreative
Staff Level: Rank & File
Education requirement: Secondary
Industry experience required: 2 years
Experience in the same role: 2 years
Salary: BD 140
Other Benefits: Accommodation, Medical Insurance, Food allowance ,flight ticket ,Tips
The barista is responsible for serving all products with friendly, individualized attention towards each customer. You are also responsible for educating customers about our premium coffees and teas.
•Maintains the highest quality, consistent product standards.
•Follows all Company drink recipes and procedures.
•Develops an understanding of coffee and tea regions and the various differences in flavor and blends.
•Begins to educate themselves on the various types of coffee, tea products, blends and roasts.
•Proficiently prepares blended and cold drinks provided by the store.
•Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items.
•Reports all customer complaints to manager on duty.
•Responds proactively to prevent customer service situations.
•Answers customer questions regarding coffee blends, preparation, and product freshness.
•Weighs, grinds and packs coffee per customers’ orders according to Company guidelines.
•Sells and serves baked goods and miscellaneous food items to customers.
•Maintains efficient, friendly service.
•Routinely cleans the bar area, floor, windows and grinders, and takes out trash, etc.
•Assists in the distribution of weekly shipments.
•Reports potential safety hazards to the manager on duty.
•Reports all employee accidents to the manager on duty.
•Informs the manager on duty of any operational inconsistencies.