Hotels Clubs and Spas
Food and Beverage Service
Staff- Line level
United Arab Emirates (UAE)
Salary Description:
AED 1400 Plus other Hotel Standard Benifits
Apt Resources, Dubai
Job Ref:

Vacancy Number: 1107
Location: Dubai
Industry: Hospitality / Tourism / Recreative
Staff Level: Rank & File
Education requirement: Secondary
Industry experience required: 2 years
Experience in the same role: 2 years
Salary: AED 1400
Other Benefits: Service charge, accommodation, transportation, medical insurance, flight ticket, meals

Must be at least 5’ ft.
•Project a pleasant and positive professional image to all guests at all times;
• Manage cultural needs and expectations of guests;
• Upsell and identification of additional revenue opportunities;
• Maintain and adhere to billing policies and procedures;
• Maintain positive teamwork spirit at all times;
• Assist Assistant Venue Managers in training new team members;
• Support of Departmental objectives;
• Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures. Present menus and provide information to guest as necessary;
• Handle reservation book, take incoming telephone calls, note reservations and special requests by guests;
• Assign opening and/or closing side duties. Supervise side work and ensure completed lists of set ups of all stations before departure of service staff;
• Be familiar with the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list;
• Maintain complete knowledge of floor layout /seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code of the restaurant;
• Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended;
• Maintain complete knowledge and comply with all departmental policies and service procedures;
• Communicate VIP arrivals and special requests to designated personnel for follow up;
• Maintain and update guest and group profile and preferences.

Contact Details:
Apt Resources, Dubai
Tel: .
Contact: Christian Tubig

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