Food & Beverage Supervisor

Industry:
Hotels Clubs and Spas
Department:
Food and Beverage Service
Level:
Supervisory level
Location:
United Arab Emirates (UAE)
Salary Description:
Competitive Salary Offered
Posted:
17-Nov-16
Recruiter:
Al Jawhara Group of Hotels & Apartments
Job Ref:
FNB - 02

• Ensure prompt, efficient and friendly service in all outlets according to Al Jawhara hotel’s standards
• Ensure the cleanliness and general appearance are up to the standards at all times, in all outlets
• Ensure that all staff are dressed correctly and tidily
• To ensure room service orders are within the agreed time limits and are served in an efficient and friendly manner
• Personally get to know clients and ensure their satisfaction and handle their complaints
• Ensure that reporting procedures are being adhered to
• Ensure that issuing and control of keys is handled efficiently and that staff are aware of the importance of security
• Ensure maximum security in all F&B outlets i.e. locking away of stocks
• Take necessary steps in the event of theft, fire ,etc
• Relate to the Asst. manager on a daily basis to resolve to even avoid arising problems
• Attend regular departmental meetings in his/her respective outlets in order to pass on information, reinforce standards and listen to staff comments
• Monitor staff performance and refer appraisals to in order to identify training needs and potential for promotions
• Hold regular on the job training sessions in his/her respective department
• Appoint the most capable person for a vacant position bearing in mind that internal transfers or promotions are beneficial to the company and an excellent staff motivator
• Fairly and constructively discipline hand in hand with the outlet manager
• Ensure the profitability of the F&B operations in particular his assigned department
• Ensure the regular taking of operating stock including linen
• Collect and prepare information required for budgeting purposes
• Submit reports and projects within the agreed deadlines as well as follow up administrative work timely and efficiently
• Observe trends and new ideas in the market place in order to move with the changing requirements of our clientele

Contact Details:
Al Jawhara Group of Hotels & Apartments
Tel: 00971 4
Contact: HR Department

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