HOUSEKEEPING ORDER TAKER

Industry:
Hotels Clubs and Spas
Department:
Housekeeping
Level:
Staff- Line level
Location:
United Arab Emirates (UAE)
Salary Description:
AED 1500 plus other standard benefits
Posted:
22/09/2016
Recruiter:
Apt Resources, Dubai
Job Ref:
1273

Vacancy Number: 1273
Description:
Our a client, a reputed global brand in hospitality is pre-opening its newest property in Dubai. We are seeking for competetive hoteliers to join their dynamic team.

Location: Dubai
Industry: Hospitality / Tourism / Recreative
Staff Level: Rank & File
Education requirement: Secondary
Industry experience required: 2 years
Experience in the same role: 2 years
Salary: AED 1500
Other Benefits: Service charge, accommodation, transportation, medical insurance, flight ticket, meals

Details:
A Guest Relation Manager ensures that all guests will be provided an optimum service to ensure a memorable and genuine experience. Responsibilities include:
Ensure and provide flawless, upscale, professional and high class guest service experiences
Analyze customer feedback and provide strategic direction to continuously improve overall rating
Respond to guests needs and anticipate their unstated ones
Expect and react promptly to guests’ requirements and inquires
Actively listen and resolve guests’ complaints
Oversee and coordinate all arrivals and departures of special guests (VIPs, SAs etc)
Coordinate and manage communication between guests and staff and follow up to ensure complete service recovery
Promote all amenities, conveniences and programs offered
Direct, coach and manage guest relations team to ensure all standards and operating procedures are adhered to
Appraise team’s performance and produce reports
Examine activities logbook, assign tasks appropriately and implement control schedule daily

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Contact Details:
Apt Resources, Dubai
Tel: .
Contact: Christian Romeo Tubig

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