IT Officer(KSA)

Hotels Clubs and Spas
IT and Computers
Middle Management, Supervisory level
ME/GCC (Except UAE), United Arab Emirates (UAE)
Salary Description:
Competitive Salary & Benefits
SOMEWHERE Hospitality Group
Job Ref:

 Provides day-to-day support for all internal hotel IT systems and users, minimizing any system outages.
 Handles the IT operations in the Hotel whenever the IT Manager is not around
 Gives technical support to guests on software/hardware complaints.
 Supports the installation, configuration and troubleshooting of hardware and software on PC workstations and laptops.
 Supports users to ensure they have access to the appropriate computer systems, and that workstations are working properly.
 Ensure that all system back-ups are taken regularly.
 Maintains a log book for problems and repairs, ensuring action is taken at the earliest to minimize any operational disruption, advising the IT Manager of the same.
 Maintains the security and confidentiality of all software and information stored in the hotel systems.
 Maintains a regular preventive maintenance schedule.
 Recommend system improvements to the IT Manager.
 Monitor the operation and security of all computer hardware and software to ensure a smooth operation
 Maintain an accurate inventory for hardware and software to maintain an organized environment
 Coordinate with the suppliers to solve complains and reports
 Follow company policies related to security and operation of computer system to ensure business safety and integrity
 Ensure that all end users are well trained in the different systems so all the applications are utilized efficiently

Contact Details:
SOMEWHERE Hospitality Group
Tel: .
Contact: HR Department

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