Floor Supervisor

Hotels Clubs and Spas
Supervisory level
United Arab Emirates (UAE)
Salary Description:
AED 1800 plus other hotel standard benefits
Apt Resources, Dubai
Job Ref:

Vacancy No : 1686
Description :
Our client is a leader in the global hospitality industry, with a distinctive collection and a worldwide reputation for excellence. Their diverse portfolio includes historic icons, elegant resorts and modern city center properties all over the world.
Location : Ajman - United Arab Emirates
Industry : Hospitality / Tourism / Recreative
Staff Level : Middle
Education Required :
Industry Experience : 2 years
Experience In : 1 year
Salary : 1800 AED
Other Benefit : Accommodation, transportation, service charge, health care insurance, air ticket for every 2 years, overtime payment
Details :
-Responsible for smooth operation of the floor assigned.
-Responsible for the performance of floor boys.
-Supervise Room Attendants Organizes and facilitates the room making process.
-Daily allocation of rooms and deep cleaning tasks to team members.
-Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor.
-Checks the occupied and departure rooms, giving special attention to guest needs.
-Ensures that the entire operation is performed as per the laid down standards.
-To organize immediately the guest needs under intimation to EHK/Executive.
-Manage guest requests, including VIP amenities and communicating them to the relevant team members Routine inspection of guest bedrooms to ensure they meet standards.
-Aware of all room categories and amenities.
-Achieve positive outcomes from guest queries in a timely and efficient manner Carry out lost and found procedures.
-Report maintenance issues to Maintenance/Engineering Department.
-Assist Housekeeping Manager with training requirements.
-Represent the needs of the team to others in the hotel.
-Comply with hotel security, fire regulations and all health and safety legislation.
-Assist other departments wherever necessary and maintain good working relationships.

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Contact Details:
Apt Resources, Dubai
Tel: .
Contact: Joanna Viray

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