Reservation Agent

Hotels Clubs and Spas
Customer Service
Staff- Line level
United Arab Emirates (UAE)
Salary Description:
AED 2000 up to 2500 plus other hotel standard benefits
Apt Resources, Dubai
Job Ref:

Vacancy No : 1785
Description :
Our client, a renowned 5 star property centrally located at the heart of Dubai is seeking for dynamic professionals to join their growing team of competitive hoteliers. The hotel features over 200+ stylishly furnished rooms with multi-cuisine food & beverage outlets, highly rated by guests for quality guest service and is a choice for leisure and business travelers.
Location : Dubai - United Arab Emirates
Industry : Hospitality / Tourism / Recreative
Staff Level : Rank
Education Required :
Industry Experience : 2 years
Experience In : 2 years
Salary : 2000 up to 2500 AED
Other Benefit : UAE Labor Law
Details :
Customer Service/Communication Skills:
-Reservation agents talk, listen and help resolved conflicts with customers.
-An expert communicator will be able to listen effectively to find the root cause of issues, and communicate clearly and in a friendly way to solve the issue and keep the customer happy.
-Reservation agents might have to deal with confused or irate customers.
-Having patience will help you stay polite, even in stressful situations.
Problem-Solving Skills:
-Reservation agents will have to solve customer issues, sometimes without seeing the actual problem first hand.
-Being able to problem solve with a customer will help your job.

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Contact Details:
Apt Resources, Dubai
Tel: .
Contact: Christian Tubig

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