Room Service Order Taker

Hotels Clubs and Spas
Staff- Line level
United Arab Emirates (UAE)
Salary Description:
AED 1500 plus other standard benefits
Apt Resources, Dubai
Job Ref:

Vacancy No : 1790
Description :
Our client, a reputed group of companies for the hospitality based in the UAE is seeking for dynamic professionals to join their growing team.
Location :
Dubai - United Arab Emirates
Industry : Hospitality / Tourism / Recreative
Staff Level : Rank
Education Required :
Industry Experience : 2 years
Experience In : 2 years
Salary : 1500 AED
Other Benefit : UAE Labor Law
Details :
-Deliver the company experience for guests Work with the hotel team to create the company experience for guests Create an environment for the guests designed to stimulate all senses through personal services, amenities and experiences.
-Follow up with guests with additional services that enhance the guests’ experience.
-Handle guest requests personally and/or refer as appropriate.
-Demonstrate the hotel values when providing service and teamwork.
-Create luxury for all the senses by greeting and seating guests.
-Welcome guests and make them feel at home.
-Take all room service orders quickly and courteously.
-Help butlers to set for service when business is heavy.
-Monitor service load throughout shift and pace orders and delivery accordingly.
-Help servers provide service during busy times.
-Monitor hall sweeps to insure proper cleanliness.
-Handle customer inquiries and complaints.
-Maintain that all SOP’s applied to room service are followed.
-Process customer bills promptly and accurately.
-Ring up bills accurately.
-Process room charges immediately.
-Follows hotel cash and credit card handling policies.

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Contact Details:
Apt Resources, Dubai
Tel: .
Contact: Christian Tubig

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