JOB FUNCTIONS :
• Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
• Maintain professional internal and external relationships that meet company core values.
• Proactively establish and maintain effective working team relationships with all support departments.
• Any other tasks as assigned from time to time by any DOSM.
• Demonstrate ability to interact and cooperate with all hotel employees.
• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
• Maintain an awareness of all promotions and advertisements.
• Demonstrates the ability to carry on a business conversation with business owners and decision makers.
• Maximizes all opportunities in the process of closing a sale resulting in the taking of market share from larger competitors.
• Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers to their business issues.
• Assists in the implementation of company marketing plans as needed.
• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
• Maintain contact with all clients in the market area to ensure high levels of Client Satisfaction.
• Communicate customer requests to management.
• Attend the sales calls as per the hotel standard.
Following are the requisites:-
Good English speaking and writing
1- 2 years of similar experience in star hotels in UAE/Gulf
Good Computer skills
Extremely active and prompt
Good delegation skills