Asst. Front Desk Manager/ Supervisor

Industry:
Hotels Clubs and Spas
Department:
Front Office/Rooms Division
Level:
Middle Management
Location:
United Arab Emirates (UAE)
Salary Description:
Looking for an hotel experienced Asst. Front Desk Manager/Supervisor
Posted:
20/09/2016
Recruiter:
Ayla Hotel
Job Ref:
Front Office

Manage all front desk operations and ensure that all front desk associates adhere to policies, procedures, regulations and standards presented by hotel management. Ensuring that front desk operation runs smoothly in a professional manner at all times. Perform all front desk related responsibilities and duties when assigned or required. Perform duty manager related responsibilities and duties when assigned or required. Ensure all front desk agents have a clear expectations set to prioritize their responsibilities.Ensure appropriate and adequate training of all front desk associates and supervisors including all on-the-job, off-the-job Training.

Also good knowledge Reservations and online bookings.


Skills and Knowledge
Strong Communication skills (verbal, listening, writing)
Innovative
Pro-active and reliable
Problem Solving and Complain Handling
Leadership
Development, Coaching and Training skills
Multi Tasking
Strong organizational and time management skills
Opera/Wish net/Microsoft office and other systems knowledge

Contact Details:
Ayla Hotel
Tel: +971 3 76 10 111
Contact: HR Department

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