Guest Relations Officer

Hotels Clubs and Spas
Front Office/Rooms Division
Salary Description:
Dusit International
Job Ref:

Date Posted: 02 Mar 2016

Location: Egypt

Property Name: Dusit Thani LakeView Cairo

Job Type: Full-time

Job Summary and Responsibilities

- The Junior Lobby Ambassador is responsible for creating a good impression by courteous and friendly reception, ensuring that a first-class front of the house guest greeting is given to all in-coming guests. She promotes the "Thai" identity of the hotel by being an engaging example of the unique branding and heritage of the Dusit Thani and personalizes the sense of Arrival with a gracious Thai identity. - She participates in and represents the hotel in PR related events within the hotel and in Sales & Marketing activities on other locations. - She contributes and performs her duties to achieve the highest possible guest satisfaction of current and future VIPs and guests by a polite, gracious and efficient handling of guests' queries, is the contact point for Thai speaking guests within the Hotel including F&B outlets.

Job Requirements

Only young Thai lady will be applicable for this position, please

1. Minimum education of Bachelor degree in Hotel Management, Business Administration or relevant degree.
2. Fresh graduate is welcome. Minimum of 1 year in Reception or Guest Service experience will be a strong plus
3. Have excellent English communication skills both in written and spoken
4. Pleasant personality with excellent communication and interpersonal skills

Contact Details:
Dusit International
Tel: .
Contact: HR Department

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