Maintenance Planners – GSE/Automotive/Heavy Equipment/Material Handling Equipment

Travel Management
United Arab Emirates (UAE)
Salary Description:
Emirates Airline & Group
Job Ref:

Maintenance Planner Positions range from Maintenance Planning Assistant to Senior Maintenance Planning Assistant

We are seeking Maintenance Planners to plan the maintenance of Ground Support Equipment and Cargo Handling Equipment that are maintained by our technical services workshops, ensuring functional reliability to meet the 24hour requirements of the operations.

The successful candidates will be required to:

• To plan, schedule, prioritize and allocate the various jobs being undertaken by the different sections in the workshop to optimize resources and minimize downtime of the equipment.
• To receive, record and follow-up on customer requests by tracking the progress of 'jobs' being undertaken by the different sections in the workshop, in order to provide service to the customer.
• To collate information about the work being performed in different sections of the workshops to track and analyse equipment performance and for the purpose of recharge jobs.
Other job function you will be responsible for are the following:

• Attend to all breakdown calls from customer departments/ airlines and record the same with all details in MMS and convey the information to the workshop for necessary action. Also assign a work order number in order that the follow up action can be traced and any specific enquiry from the customer can be addressed.
• Update the MMS system with all work details to plan material and manpower requirements- maximum utilisation of resources with minimum down time of critical operational ground support equipment.
• On completion of the work, record the corrective action taken, initiate paperwork for applicable recharge and convey the information to the customers in order to provide a complete service to the customer as well as ensuring correct revenue collection through coordination with Airport/ Revenue Accounts.
• Monitor the maintenance works at different sections in the workshop in order to update the work done in the history cards and assist preparing maintenance schedule.
• Maintain the library of manuals in order that technicians & Maintenance Planners can refer to the manuals for maintenance procedures, spare parts requisition & cannibalisation etc. Ensure the technical service bulletins(TSB) are updated on the system and works orders for the TSBs are raised on time.
• Prepare and circulate monthly maintenance plan and schedules for distribution to the various departments in order to ensure that equipment is made available for maintenance work.
• To record all equipment servicing, breakdown repairs, accident damages, modifications, cannibalization and man hours accurately & on time.
• Liaise with Planning office, WSS office, Stores and different sections of workshop for providing stores with sufficient details on spare parts for ordering and update in shop job status.
• Ensure that Work Orders are updated on the Maintenance Management System to record the tasks carried out and equipment condition.
• To collect equipment primary information by physical check of new equipment & prepare history card, update equipment list, prepare insurance letter and ensure the manuals are filed in the Library.


- Must have 10 years schooling or 'O' level equivalent
- In addition to the above, must have accumulative of minimum 3 years of Technical Education (Technical Degree, Diploma or Trade Certificate) from a reputable Training Institution in Engineering

Experience and Knowledge:

- Must have minimum 2 years experience in maintenance planning including work planning, scheduling, job allocation and equipment history recording
- Knowledge of materials, automobile spares and maintenance procedure
- Must be able to communicate effectively, both written and verbal, in English

The following would be an advantage in some of the above roles:

- Experience in maintenance of Airport Ground Support Equipment (ACU, ASU, GPU, LDL, MDL, Tow Tractors, Passenger Steps, Portable Water Units, and Lavatory Units etc.)
- Experience in hydraulics/lifting equipment/conveyor systems/PLC's/AC-DC motor control systems / traction batteries & chargers
- A valid U.A.E Driving Licence
- Training on First Aid at workplace and Safety/firefighting at workplace

Note: This position is not for Aircraft Maintenance Planners as the selected candidates will not be working on the planning of aircraft maintenance.
The Emirates Group is a highly profitable business comprising of dnata, one of the largest air services providers in the world and Emirates, the world's fastest growing airline. The Group has a turnover of approximately US$12 billion and employs over 50,000 people from 160 nationalities. As part of our expansion plans we are currently looking for qualified individuals for a wide range of mechanical, technical and maintenance roles across various departments. Based in cosmopolitan Dubai, you will be earning a competitive salary and exploring the world with our global travel benefits.

Contact Details:
Emirates Airline & Group
Tel: .
Contact: HR Department

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