Asst. Banquet Manager

Hotels Clubs and Spas
Food and Beverage Service
Department Head
Salary Description:
Shangri-La Hotels & Resorts
Job Ref:

Shangri-La Hotel, Fuzhou

•Manage the Banquet employees; schedule, train, empower, coach and counsel, resolve problems, provide open communication, recommend discipline as appropriate.
•Manage the set-up and food and beverage preparation and service) to ensure compliance with Banquet Event Orders, and Catering procedures and to ensure an optimal level of service, quality and hospitality.
•In the absence of the Banquet Manager, meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product.
•In the absence of the Banquet Manager, calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.
•Calculate and prepare daily gratuities and payroll ensuring accurate, prompt reporting to the Controller.
•Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service.
•Must have at least 2 years of supervisory experience. Preferred to have at least 6 months hotel operational experience.
Must be able to work days, nights, and weekends and if necessary, holidays.

Contact Details:
Shangri-La Hotels & Resorts
Tel: .
Contact: HR Department

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