SA - Guest Relations

Industry:
Hotels Clubs and Spas
Department:
Front Office/Rooms Division
Level:
Others
Location:
Asia
Salary Description:
Competitive
Posted:
07-Dec-16
Recruiter:
Shangri-La Hotels & Resorts
Job Ref:
75866

Jing An Shangri-la, West Shanghai
Job Summary :
 
Responsible to provide guest services in the hotel lobby and enhance Jing An Shangri-La, Shanghai’s image by being positioned in specific stations in both River Wing and Grand Tower lobbies.  This initiative serves as the first program of its kind in the Shangri-La Hotels & Resorts group and Jing An Shangri-La, West Shanghai as such is continuously evolving in order to provide guests with unparalleled attention in the hotel’s public areas.
 
Gracefulness, attentive, proactive.
 
Cross sell all other of hotel facilities i.e: F&B, MOD, Chi, The Spa, etc.
 
Anticipate guest needs and offer assistance prior to receiving guest’s request.
 
Participates in various spirit-building activities. 
 

Contact Details:
Shangri-La Hotels & Resorts
Tel: .
Contact: HR Department

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