Sales Manager

Hotels Clubs and Spas
Sales and Marketing/PR
Department Head
Salary Description:
Shangri-La Hotels & Resorts
Job Ref:

Midtown Shangri-La, Hangzhou
1.  Business Development

•Implements all sales action plans related to his/her market areas as outlined in the marketing plan.
•Attends major travel functions (i.e. trade shows and promotional events) that deal specifically with his/her market areas and advise DOS with findings.
•Conducts daily sales calls and arrange familiarization/site inspection trips to hotels by corporate clients.
•Promotes and forwards sales leads for other Shangri-La hotels.
•Plans sales trip, under the direct approval of DOS, to major markets, calling on accounts within his/her specific market areas.  Reports to DOS on potential markets needing coverage and provides suggestions.
•Disseminates sales related information to other departments as appropriate.
•Participates in weekly sales & marketing meeting to share ideas or feedback on business improvement.
•Attends all pre-conference meetings, as required, arranged by the catering/conference department.
•Attends all post-conference meetings, as required, arranged by the catering/conference department and assists in the preparation of post-conference reports.
•Aggressively sources for new business opportunity within the assigned industries through daily sales visit to volume corporate account by conducting a minimum of 26 sales calls a week.
•Maintains a high level of exposure for the hotel in major market areas through direct sales solicitation, telephone, fax, contacts written communication. 2.   Well Organized and Good at Follow Up
      •Establishes and maintains updated cardex / files on major active accounts within his/her market areas.
      •Maintains comprehensive tracing system
      •Closely follows up with all business leads, assigned project or duties and advise DOS with job progress.
      •Be punctual at work.
3.   Communication & Interpersonal Skill     
      •Establishes and maintains effective communication channel.
      •Good command in writing & speaking English / Chinese.
      •Performs all duties and responsibilities in a timely and efficient manner.
      •Maintains the highest standards of professionalism and attitude towards all hotel guests, clients, staff and employees.
      •Develops and maintains close working relationship with all departments throughout the hotel.
      •Inform concerned departments important VIP/group arrival well in advance.
4.  Negotiation Skill   
      •Demonstrate strong negotiation skill to maximize hotel profit in all revenue producing areas.
5.  Leadership
     •Provides training and development to Sales coordinators for future growth opportunity
6.   Technology
     •Good knowledge of computer (office) software and operates office equipment skillfully.
Midtown Shangri-La, Hangzhou

Contact Details:
Shangri-La Hotels & Resorts
Tel: .
Contact: HR Department

You may return to your current search results by clicking here.

Latest Job Listings