Assistant Human Resources Manager

Hotels Clubs and Spas
Human Resources (HR)
Middle Management
ME/GCC (Except UAE)
Salary Description:
Millennium & Copthorne Middle East & Africa
Job Ref:

• Responsible for supervising visa related issues.

• Supervise accommodation, transportation related issues

• Comply with relevant legal policy requirements.

• Manage the relationship between 3rd party suppliers and government agencies

• Assist in the preparation of periodic reports for management's use in accordance with corporate and government requirements.

• Responsible for supervising PRO in terms of employment and residence visa requirements.

• Assist and create special projects to maintain retention.

• Ensure a smooth and trouble-free arrival of new hires.

• Cultivate a good relationship amongst employees.

• Maintain confidentiality on matters concerning the department.

• Assist in ensuring all policies and procedures are in line with current legislation and keeps abreast of current trend and practices in the personnel field.

• Assist with the distribution of information affecting employer-employee relation, employee activities and hotel policies and programmes.

• Contribute to the development of the department's goals, business plan and budget.

• Assist in the maintenance and review of personnel policies, procedures and practices, updating and / or recommending improvements as appropriate.

• Maintain and update manual and computerised employee records, legal documents, policies and procedures and other personnel matters.

• Coordinate the annual review and update of all job descriptions within each department.

• Coordinate the annual review and update of the HR department's standards of performance manual.

• Coordinate the publication of the employee newsletter and other information materials.

• Ensure input into the orientation and induction of new staff including training in techniques of safe manual handling and identification and prompt reporting of health and safety risks.

• Ensure staff of the establishment is aware of their rights and responsibilities as well as the hotel's rights and responsibilities.

• Maintain accurate records of safety audits, analysing health and safety deficits in the environment and take necessary action to overcome problems and prevent and control risks.

• Ensure procedures are in place within the establishment for the investigation and reporting of health and safety issues.

• Implement HR strategy and plan as well as program to support business developments.

• Supply consultant on labour law and benefits, payroll, training for both employer and partners to ensure align with labour law and regulation is different cities.

• Set up performance culture, spread performance system and improve relevant tools and procedure to improve business result.

• Design and develop organisation structure and career development for partners to meet company's strategy and talent retention policy according to market requirement.

• Absorb and develop high potentials, set up talent pool to meet both short term and long term business requirement.

• Set up internal communication channels, improve effective communication within management and partners to build up harmonious working environment.

• Cooperate with total pay team to push relevant programs.

• Assist in the development of human resources policies and processes.

• Execute all human resources policies, programs and practices.

• Resource for employees on questions related to HR policies.

• Partner with the HR Director to design all performance management tools, processes, timelines, communication and training. Manage the implementation of new performance management strategies, tools and processes. Review written performances reviews and follow up with managers and employees for diagnosis of development needs and coaching, seeking feedback from the HR Director/HR Manager as needed.

• Act as a back-up to HR Administrator for on-boarding and recordkeeping responsibilities.

• Conduct exit interviews and provide summary to HR Director on a quarterly basis.

• Knowledge expert and advisor to all employees on all human resources topics. Primary HR contact for all client group employees.

• Partner with client groups on all employee relations matters including voluntary and involuntary terminations.

• Conduct employee relations counselling, mediation and handle employee grievances, seeking guidance from HR Director as needed.

• Demonstrate complete understanding and awareness and adhere to all company policies and procedures as well as the company's emergency and evacuation procedures.

• Comply with the company's corporate code of conduct.

• Carry out any other reasonable duties and responsibilities as assigned.

• Provide courteous and professional service at all times.

• Respond to changes as dictated by the Industry, company and/or hotel.
• Minimum 2 years' experience in the same or similar role with 5 star hotel

Contact Details:
Millennium & Copthorne Middle East & Africa
Tel: .
Contact: HR Department

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