Server - Sushi Teq - Full Time - InterContinental Boston

Industry:
Hotels Clubs and Spas
Department:
Food and Beverage Service
Level:
Staff- Line level
Location:
Americas North and South
Salary Description:
Competitive
Posted:
03-Dec-16
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
R114680

Do you see yourself as a Server ?

What's your passion? Whether you're into tennis, shopping or onliine games, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

HOTEL OVERVIEW:
InterContinental® Boston is a landmark of luxury overlooking Boston's historic waterfront, named one of the 'Best Hotels in the World' by Condé Nast Traveler magazine. Featuring 424 luxurious ultra-modern accommodations with distinctive style and breathtaking waterfront or downtown city views, a full service spa and fitness club, 32,000 square feet of premier meeting and event space, and an array of restaurants and bars influenced by a variety of international flavors. All of these features paired with our impeccable service has made InterContinental® Boston the city's most captivating Forbes Four-Star, 4 Diamond AAA rated hotel experience.

JOB OVERVIEW:
This position has overall responsibility for providing timely and courteous beverage service to guest and ensuring quality presentation per established standards. You may also provide service of food from the restaurant and/or assist the Bartender with set-up and maintenance.

KEY DUTIES:
· Greet all guests and take beverage and food orders in a prompt and professional manner.
· Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
· Perform pre- and post-shift side-work. Stock service station. Fold and stack cocktail napkins and prepare bowls of bar snacks.
· Record order on guest check and ring up on pre-check register or according to hotel procedures. Complete customer payment transactions according to cash and charge procedures.
· Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down stools, tables, chairs, walls, windows, mirrors, and floors as necessary.
· Assist Bartender in preparation of fruits and garnishes.
· Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever age of a guest requesting an alcoholic beverage service is questionable.
· Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
· Promote teamwork and quality service through daily communication and coordination with other
departments. Coordinate with Bartender and kitchen for ordering and receipt of food and
beverages.
· Perform other duties as assigned<br><br> Qualifications include basic reading, writing and math skills. You will need knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments is preferred. You must meet the state legal age requirements and an alcohol awareness certification and/or food service permit or valid health/food handler cards may be required by the local or state government agency. The Bar Server may be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: handling, carrying or pushing items weighing up to 50 pounds, moving about the lounge and kitchen, bending, stooping, kneeling and lifting.

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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