Cocktail Server - InterContinental Stephen F. Austin Hotel

Industry:
Hotels Clubs and Spas
Department:
Food and Beverage Service
Level:
Staff- Line level
Location:
Americas North and South
Salary Description:
Competitive
Posted:
04-Dec-16
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
R125080

Do you see yourself as a Bar Server?

What's your passion? Whether you're into tennis, shopping or online games, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

FINANCIAL RETURNS
Record order on guest check and ring up on pre-check register or according to hotel procedures. Complete customer payment transactions according to cash and charge procedures.
•Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction. PEOPLE
Promote teamwork and quality service through daily communication and coordination with other departments. Coordinate with Bartender and kitchen for ordering and receipt of food and beverages. GUEST EXPERIENCE
Greet all guests and take beverage and food orders in a prompt and professional manner. Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever age of a guest requesting an alcoholic beverage service is questionable. RESPONSIBLE BUSINESS
Serve cocktails and/or menu items to bar guests; up-sell when taking orders. Perform pre- and post-shift side-work. Stock service station. Fold and stack cocktail napkins and prepare bowls of bar snacks. Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down stools, tables, chairs, walls, windows, mirrors, and floors as necessary. Empty trash and ashtrays. Assist Bartender in preparation of fruits and garnishes; may assist Bartender in setup and replenishment of appetizers or "happy hour" buffet, if applicable. Perform other duties as assigned.<br><br>Qualifications include basic reading, writing and math skills. You will need knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments is preferred. You must meet the state legal age requirements and an alcohol awareness certification and/or food service permit or valid health/food handler cards may be required by the local or state government agency. The Bar Server may be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: handling, carrying or pushing items weighing up to 50 pounds, moving about the lounge and kitchen, bending, stooping, kneeling and lifting.

In return we'll give you a competitive financial and benefits package which includes free shift meals, healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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