Sales Manager

Hotels Clubs and Spas
Sales and Marketing/PR
Department Head
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

Job Summary - (Role Summary)
· To manage sales activities and events inline with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel .

Essential Duties and Responsibilities - (Key Activities of the role)
· Monitors competitors activities and assists in marketing intelligence
· Refers sales leads to appropriate personnel within the InterContinental Hotels Group
· Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
· Services existing business through management of account bases
· Sell all facets of the hotel
· Manage the corporate head office and the preferred hotel history for that company
· Develop and maintain a regular pattern of sales calls, meeting with principals of target market
· Provides direction on, and conducts market research and analysis
· Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
· Builds profile within local market place through attendance at various events and local market place
· Conduct client interviews
· Entertain clients
· Plan and conduct familiarization tours and site inspections
· Travel when required to promote the hotel and develop potential business
· Maintain regular contact with the IHG hotels in your region and the regional reservation office
· Monitors existing business and inputs into sales strategy meetings to maximize business
· Grows existing business and establishes and pursues leads which will develop business
· Interfaces with operations on a timely basis
· Initiates and prepares tenders for business
· Assesses sales and marketing data
· Assists with the preparation of new products and services
· Assists in the evaluation of sales and marketing activities
· Analyses sales mix and likely impact on hotel goals
· Implement direction from Director of Sales and Marketing and Regional Managers
· Liaison with advertising agency
· Stock control of collateral
· Collateral input
· Execute advertising/creative briefs in a timely manner
· Works with superior on manpower planning and management needs
· Works with superior in the preparation and management of the Department's budget<br><br> 2. REQUIRED QUALIFICATIONS
Required Skills -
· Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
· Problem solving, reasoning, motivating, organizational and training abilities.
· Proficient in the use of Microsoft Office
· Good writing skills

Qualifications -
· Bachelor's degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.

Experience -
· 2 years related experience or an equivalent combination of education and experience

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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