Public Area Attendant (Full Time) - Crowne Plaza San Jose-Silicon Valley

Hotels Clubs and Spas
Staff- Line level
Americas North and South
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

Do you see yourself as a Public Areas Attendant?

What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Job Overview
Clean and service the assigned public areas according to established quality standards and procedures.

Duties and Responsibilities

• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Report to supervisor needed repairs or unsafe conditions.
• Report, turn in, and/or log any lost and found items according to established procedures.
• Clean and service assigned areas according to established standards and procedures which may include public restrooms, lobby area, public phone areas, vending areas, etc. May clean employee break areas and restrooms.
• Strip and wax floors as needed, clean and polish all furniture, railings, table tops, mirrors in assigned areas.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned. <br><br> Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds and pushing or pulling approximately 200 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling
• Communication skills are utilized a significant amount of time when interacting with guests and employees
• Basic reading, writing, and math abilities are utilized often when reading assignments, completing checklists, replacing linens and amenities
• May be required to work nights, weekends, and/or holidays
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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