Executive Housekeeper

Hotels Clubs and Spas
Department Head
United Arab Emirates (UAE)
Salary Description:
Attractive Salary
Job Ref:
Executive Housekeeper (FEMALE)

Experience: 2-3 years

Key Skills: The ideal candidate should have relevant experience in the similar position with proven career record of achievements in hotel industry.

Language: fluent in English

To manage all faces of the Housekeeping Department ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel.

This includes guestrooms, hallways, lobbies, public areas, rest areas, and laundry, storage and work areas.

Essential Responsibilities:

• Supervises housekeeping and laundry staff: hiring, terminating, performance evaluations, training and development.• Assists general manager in the development of the department's annual budget. Monitors performance against plan.• Establishes and maintains cost control systems for staffing, inventories and cleaning supplies.• Enforces policies and procedures.• Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.• Schedules staff according to labor standards and forecasted business levels.• Prepares daily assignment sheets for all housekeeping and laundry associates.• Maintains cleanliness quality based on hotel objectives.• Monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices.• Compiles and reports accurate status of "the house" to the front desk department.• Works with the Security Office to enforce standard procedures for the acceptance, security and return on guest lost and found items.• Maintains standard procedures for security of rented and leased equipment.• Maintains productivity and labor cost goals.• Works with finance to conducts formal inventories of linen, supplies and equipment as required.• Orders and receives supplies so as to maintain adequate inventory levels.• Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day.• Maintains departmental key control.• Maintains deep cleaning program.• Acts as Manager on Duty as required.• Conducts monthly department meetings.• Attends weekly staff meetings.• Complete projects as determined by the General Manager.

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