Mgr Room Service (194694) - InterContinental Buckhead Atlanta

Industry:
Hotels Clubs and Spas
Department:
Food and Beverage Service
Level:
Others
Location:
Americas North and South
Salary Description:
Competitive
Posted:
02-Dec-16
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
R125353

Do you see yourself as a Room Service Manager ?

What's your passion? Whether you're into hocky, painting or ballroom dancing, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

InterContinental Buckhead is one of Atlanta's established Mobil Four Star luxury properties located in the heart of the prestigious Buckhead neighborhood. InterContinental Buckhead Atlanta is a stately and sophisticated hotel that offers premier travel experience with 422 rooms, 31,000 square feet of flexible event space including our lavish ballrooms which can host up to 850 guests for a seated dinner. The hotel also can offer space for 1500 for a convention, conference or reception and a 25,000 square foot Windsor Garden for outdoor events and full service Spa with 5 treatment rooms. Our environmentally friendly venues feature high-tech A/V equipment, onsite event planners and world-class catering options including a certified Kosher kitchen.

New Southern Art Restaurant & Bourbon Bar featuring Celebrity Chef Art Smith and his southern, soul and family recipes with "farm to fork" freshness. New Restaurant concept opened in October 2011 following full renovation of Restaurant, Bar, Hotel Lobby and all 422 sleeping rooms redo. Room Service is 24 hour operation. With over 26 languages and countries represented by the staff, the hotel weaves together an international luxury presence with southern charm. InterContinental Hotel is one of 16 hotels in North America.

In this role you will supervise the activities of shifts of room service staff and make sure all staff are properly trained, and certified if applicable, and have the tools and equipment needed to effectively carry out their job functions. You will esstablish and maintain procedures for the ordering and delivery of room service menu items to guest rooms and for retrieving trays from guest rooms and corridors while creating innovative programs and promotions to market special in-room menu items and increase sales. The Manager will assist in development and implementation of new room service menus and/or menu charges, and participate in and maintain system-wide food and beverage in-room dining programs.

You will achieve budgeted revenues, control expenses and labor costs, and maximize profitability with the room service department. Assist in preparation of the annual operating budget. Maintain procedures to (1) ensure the security and proper storage of room service inventory and equipment (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories as required. You may serve as Manager on Duty and perform other duties as assigned.<br><br> Qualifications include a High School Diploma or equivalent and one year of restaurant management experience in a full service outlet or similar setting. Hospitality Management Degree or some college is preferred. An a lcohol awareness certification and/or food service permit or valid health/food handler cards may be required by local or state government agency. You may be required to work nights, weekends, and/or holidays.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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