Telephone Operator

Industry:
Hotels Clubs and Spas
Department:
Front Office/Rooms Division
Level:
Staff- Line level
Location:
Asia
Salary Description:
Competitive
Posted:
06-Dec-16
Recruiter:
Shangri-La Hotels & Resorts
Job Ref:
756

Futian Shangri-La, Shenzhen
 
Nestled in the heart of the city centre Futian Business District, the hotel is adjacent to the Shenzhen Convention and Exhibition Centre and Shenzhen Civic Centre. Surrounded by thriving retails and office towers, the hotel is conveniently located next to the mass transit station with direct links to the Hong Kong border and minutes away from Shenzhen's tourist attractions.
 
 
DUTIES

Provides warm and natural services and handles all guest services activities in the Service Centre in accordance with objectives, performance and quality standard established by Shangri-La Hotels and Resorts and Futian Shangri-La Shenzhen. Ensures that the communication system of the hotel is well maintained and guest communication handled politely and efficiently.

REQUIRTMENTS


• Has a good standard of oral and written English;
• 1 years experience in Service Centre Operations;
• Articulate, and with good communication skills;
• Able to work flexible hours and night shift;
• Chinese speaking, reading and writing is essential.

Contact Details:
Shangri-La Hotels & Resorts
Tel: .
Contact: HR Department

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