Senior Business Analytics and Process Advisor

Hotels Clubs and Spas
Finance and Accounts
Americas North and South
Salary Description:
Wyndham Worldwide
Job Ref:

Senior Business Analytics and Process Advisor
06 Oct 2016

Wyndham Worldwide is one of the world's largest hospitality companies with more than 30,000 employees across six continents. We offer individual consumers and business customers a variety of hospitality products and services as well as various accommodation alternatives and price ranges through our premier portfolio of world-renowned brands. We offer people with talent; passion and integrity a world of opportunity...Come join our family! We strive to cultivate a global workforce where talented individuals from a wide array of backgrounds, with different experiences and viewpoints are valued. We have a culture rich in diversity where personal accountability, professional growth opportunities and recognition for a job well-done are everyday occurrences.
The Senior Business and Process Advisor will supervise projects with the objective of evaluating processes and internal controls within Wyndham Worldwide Corporate and its Business Units. The position plays a key part in the role of identifying improvement opportunities for meeting operational goals, compliance objectives and regulatory requirements. No longer will the Internal Audit Group be simply a compliance and regulatory service, but instead a valuable partner driving value and efficiencies for all of its clients.


- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

- Use research and analysis to identify new approaches and solutions that can be leveraged in the implementation of identified requirements.

- Analyze problems, information, and data using optimal tools and methodologies, ensuring that all relevant data and information are assessed and evaluated.

- Lead the evaluation of control design, develop work programs, test operating effectiveness of controls, and identify control gaps.

- Development of recommended options and solutions in alignment with internal controls framework, continuous improvement mindset, strategic/operational goals and stakeholder requirements.

- Support the project manager/leader in the development of implementation work plans, resource plans, and estimate to complete.

- Follow-up on outstanding action points within an agreed timetable and ensure that all issues are closed in a timely fashion.

- Conduct design effectiveness and operating effectiveness tests in conjunction with the Business Units and the Corporate SOX PMO.

- Lead Internal Audit initiatives to assist with the continuous improvement in the Internal Audit function.

- Perform research and provide occasional training to develop the Internal Audit team on key topics to include developments in governance, risk, compliance, audit and other relevant areas.

- Provide consultative assistance to business units relative to the design of internal controls and implementation of control based best practices

- Lead pre-implementation reviews of financial and operational processes with a view to building in internal controls that are commensurate with the size and complexity of the operations.

- Review financial and operational projects from time to time to provide an objective view to provide an assessment of the progress to date as well as the forecasts to completion

- Provide other assistance to the Business Units as identified by Internal Audit management. Assist in identifying opportunities to provide such assistance to the Business Units.


- Strong people skills, such as interviewing skills to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information, as well as listening skills, to understand what people say and to detect what they might be hesitant to say

- Analytical mindset/skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, breakdown high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements

- Facilitation skills, to lead requirements and solutions discussion

- Observational skills, to validate data obtained via other techniques and expose new areas for analytics

- Organizational skills, to work with the vast array of information gathered during requirements and analysis and to cope with rapidly changing information

- Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders

- Excellent writing and communication skills and proficiency with MS Office programs in particular Excel is required. Familiarity with audit work paper software and governance, risk and compliance systems (GRC) are a plus.

- Modeling skills, to represent requirements information in graphical forms that augment textual representations in natural language; advanced Microsoft PowerPoint skills is a plus

- 2-3 years of relevant work experience; consulting / data analytics / analysis experience is a plus

- Experience performing current and future state analysis

- BA/BS required

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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