Housekeeping (Public Area Attendant) Houseperson (Full Time)

Hotels Clubs and Spas
Front Office/Rooms Division
Staff- Line level
Americas North and South
Salary Description:
Wyndham Worldwide
Job Ref:

Housekeeping (Public Area Attendant) Houseperson (Full Time)
06 Sep 2016

The Housekeeping Houseperson is responsible for maintaining the cleanliness of guest corridors, elevators and all assigned areas. He/she is also responsible for delivering items to guest rooms (luggage, irons, coffee, etc.).

Fundamental Requirements :

- Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

- Walked assigned floors at beginning and end of shift; remove newspapers, trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning.

- Use proper two-way radio etiquette at all times when communicating with other employees.

- Use daily checklist to complete projects listed below as assigned.

a. Elevator lobbies

b. Ash urns

c. Glass tables

d. Furniture

e. Ice machines/vending machines

f. Elevator doors/frames

g. Service landing/linen closets

h. Stair wells

i. Polish floors

j. Other projects as assigned by management

- Practice safe work habits to ensure safety to guests, fellow employees and self.

- Handle items for "Lost and Found" according to the hotel standards.

- At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.

- Report maintenance issues to Housekeeping Supervisor/Manager.

- Be familiar with correct guestroom cleaning procedures to assist with cleaning if needed.

- Pick up any Room Attendant's dirty linen or trash as needed.

- Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures.

- Vacuum guest corridors.

- Assist Housekeeping as needed (i.e. bedboards, roll-aways, flip beds, etc.)

- Deliver any clean linen to assigned sections, if applicable.

- Maintain cleanliness and organization of Housekeeping Office, linen rooms, storage closets and stairwells.

- Ensure overall guest satisfaction.


Education & Experience:

- High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements :

- Flexible and long hours sometimes required.

- Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

- Ability to stand during entire shift.

Applicants must possess authorization to work in the United States for consideration.


Wage: $9.00/hour

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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