Public Space Houseperson - Wyndham Dallas Park Central, Dallas TX

Industry:
Hotels Clubs and Spas
Department:
Front Office/Rooms Division
Level:
Others
Location:
Americas North and South
Salary Description:
Competitive
Posted:
07-Dec-16
Recruiter:
Wyndham Worldwide
Job Ref:
1605171

Public Space Houseperson - Wyndham Dallas Park Central, Dallas TX
23 Aug 2016

As the world's largest hotel company, and a leading player in the global hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in 70 countries-all supported by more than 7,000 associates on six continents. And we know our success is attributable to our associates, a bright, talented and diverse group of individuals who embrace our signature Count On Me! service culture and have a passion for excellence. To learn more visit us at http://www.wyndhamworldwide.com .

Wyndham Dallas Suites - Park Central is a modern hotel in Dallas, Texas with a relaxing ambiance for business and vacation. From the moment you enter our dramatic lobby atrium with vibrant décor and soothing waterfall, you are immersed in an oasis of contemporary comfort, convenience and warm Lone Star hospitality. Our inviting all-suites hotel in North Dallas is the perfect place for a family getaway, a corporate event or an intimate wedding celebration in the Big D.

Job Description
Wyndham Hotel Group is searching for a PM Public Space Houseperson to work at our beautiful Wyndham Dallas Suites - Park Central property in Dallas, TX . This position s responsible for maintaining high standards in all assigned lobby areas, public restrooms, special cleaning assignments and performing Laundry / Room Attendant duties as necessary.

Responsibilities will include but not be limited to:


- Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Use proper two-way radio etiquette when communicating with other employees.
- Practice safe work habits to ensure safety to guests, fellow employees and self.
- Handle items for "Lost and Found" according to the hotel standards.
- At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
- Report maintenance issues to Housekeeping Supervisor/Manager.
- Be familiar with correct guestroom cleaning procedures to assist if needed.
- Deliver any clean linen to assigned sections, if necessary.
- Pick up Room Attendant's dirty linen or trash as needed.
- Before leaving, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures.
- Vacuum guest corridors.
- Keep hallways, public areas and closets neat and organized.
- Maintain cleanliness and sanitation in public restrooms.
- Adhere to the schedule for project cleaning of public areas.
- Maintain the stairwells to hotel standards.
- Keep ash urns clean and filled with sand.
- Ensure overall guest satisfaction.

Qualifications

Education & Experience:


- High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements :


- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.

General Requirements:


- Shift: 3pm - 11pm, must be flexible to work weekends and holidays
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Maintain a warm and friendly demeanor at all times.

Wyndham Hotel Group is proud to be an Equal Opportunity Employer (Minorities/Female/Disability/Veterans)

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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