Banquet Server - American Airlines Fort Worth TX

Industry:
Hotels Clubs and Spas
Department:
Front Office/Rooms Division
Level:
Staff- Line level
Location:
Americas North and South
Salary Description:
Competitive
Posted:
07-Dec-16
Recruiter:
Wyndham Worldwide
Job Ref:
1608588

Banquet Server - American Airlines Fort Worth TX
13 Jul 2016

As one of the world's largest hotel company, and a leading player in the global hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in 70 countries-all supported by more than 7,000 associates on six continents. And we know our success is attributable to our associates, a bright, talented and diverse group of individuals who embrace our signature Count On Me! service culture and have a passion for excellence. To learn more visit us at http://www.wyndhamworldwide.com .

The award-winning American Airlines Training and Conference Center features 299 guest rooms that are equipped with efficient work/study areas. Known for its superb hotel service and exceptional meetings environment, our modern technology, ergonomic seating, hardtop work tables and excellent lighting combine to make our 75,000 square feet of meeting space the perfect training site. Amenities include a 4,000-square-foot fitness center, pool, game room business center and among its 30 wooded acres, tennis, basketball and sand volleyball courts.

Job Description

Wyndham Hotel Group is searching for a Banquet Server to work at our beautiful American Airlines Training and Conference Center property in Fort Worth, TX . This position is responsible for providing all guests with an entertaining and enjoyable dining experience, through quality service in the most efficient manner, at all times

Responsibilities will include but not be limited to:


- Perform any necessary pre-shift sidework.
- Maintain a clean and sanitary environment; ensure compliance with all local and state health codes.
- Assist in controlling food and beverage costs; enforce all security measures as outlined by hotel management; protect the assets of the company.
- Check with the Banquet Captain when coming on duty for specific instructions for the current function and section assignment.
- Greet all guests in a courteous manner, displaying a helpful attitude.
- Anticipate guests' needs, ensuring guests are provided with water, coffee, tea, or beverages in a timely manner.
- Unload trays in the service area, racking glassware, scraping plates, and separating silverware.
- Practice "clean as you go" techniques of service, including refolding napkins and cleaning between courses, and keeping the station clean, neat, and supplied at all times.
- Complete assigned breakdown and closing sidework.
- Report hazardous conditions or broken equipment to the Engineering Department immediately; in an emergency, notify the Chief Engineer at once.

Qualifications

Basic Qualifications


- High School diploma or equivalent required.
- Minimum 1 year experience using a point of sale, reservation and/or Microsoft office suite system required.

Preferred Qualifications


- Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
- Must be able to abide by the company appearance standards and compliance with the designated uniform.
- Dedicated to exceeding service standards and providing services and standards to the highest caliber.
- Prior experience as a Restaurant or Banquet Food Server.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
- Proficiency in oral and written communication skills in English.
- Position is full-time. Must be able to work variable shift, weekends, holidays, and special events, as needed.
- Must have employment eligibility in the U.S.

Physical requirements:


- Regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls.


- Must be able to lift up to 50 lbs.


- Work the majority of shift on feet.


- Frequently is required to talk or hear.

Wyndham Hotel Group is proud to be an Equal Opportunity Employer (Minorities/Female/Disabled/Veteran)

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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