Banquet Bartender

Industry:
Hotels Clubs and Spas
Department:
Front Office/Rooms Division
Level:
Others
Location:
Americas North and South
Salary Description:
Competitive
Posted:
02-Dec-16
Recruiter:
Wyndham Worldwide
Job Ref:
1610650

Banquet Bartender
21 Jul 2016

As the world's largest hotel company, and a leading player in the global hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in 70 countries-all supported by more than 7,000 associates on six continents. And we know our success is attributable to our associates, a bright, talented and diverse group of individuals who embrace our signature Count On Me! service culture and have a passion for excellence. To learn more visit us at http://www.wyndhamworldwide.com.

The Hayes Mansion resort hotel is one of the South Bay's most impressive and distinctive historical structures. The Dolce Hayes Mansion is an exquisite fusion of turn-of-the-century luxury and high-tech convenience. Listed on the National Register of Historic Places, the meticulously renovated Spanish Colonial Revival-style manor is as opulent as ever. This quiet haven, complete with sweeping mountain views, offers the perfect destination for business meetings, special events, weddings or relaxing vacation - just 15 minutes from San Jose International Airport and 45 minutes from San Francisco and Monterey. Nearby, wineries, nightlife and championship golf beckon. Stunning decor, and unparalleled guest service have made the Dolce Hayes Mansion an award-winning legend once again.

Job Description
Wyndham Hotel Group is searching for a Banquet Bartender to work at our beautiful Dolce Hayes Mansion property in San Jose, California. This position is responsible for providing the highest quality service to guests and servers and maintaining the Wyndham Standards of cleanliness and sanitation while following the requirements of the Banquet Event Order.

Responsibilities will include but not be limited to:

- Maintain a warm and friendly demeanor at all times.
- Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.
- Set up the bar according to hotel standards and Banquet Event Order to ensure that guests are served promptly and efficiently.
- Prepare beverages and cocktails according to the hotel's mixing and presentation standards.
- Serve guests with all beverage requirements in a friendly, courteous and professional manner.
- Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel's standards.
- Follow all state liquor laws.
- Know hotel services and facilities.
- Abide by all hotel policies and safety rules.
- Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests.
- Respond to guests' problems, complaints and accidents.
- Be familiar with all fire exit locations and fire extinguisher locations and know how to operate.
- Ensure that the bar and service areas are kept clean and tidy during service.
- Ensure overall guest satisfaction.

Qualifications
Basic Qualifications

- High School diploma or equivalent required.
- Minimum 1 year experience using a point of sale, reservation and/or Microsoft office suite system required.

Preferred Qualifications

- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.

Physical requirements:

- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Sheila Cena at (408) 362-2327. A copy of the company's affirmative action plan is available at the property in the Human Resource office during normal business hours.

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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