Marketing Manager (IH) - Oceanside, CA

Industry:
Hotels Clubs and Spas
Department:
Sales and Marketing/PR
Level:
Department Head
Location:
Americas North and South
Salary Description:
Competitive
Posted:
05-Dec-16
Recruiter:
Wyndham Worldwide
Job Ref:
1615472

Marketing Manager (IH) - Oceanside, CA
28 Oct 2016

Wyndham Vacation Ownership is the world's largest vacation ownership company with an impressive list of world-renowned destinations. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and Count On Me! service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest.

Wyndham Vacation Ownership's vision is to deliver a lifetime of memorable vacation experiences for our owners. This vision is supported by our mission statement which states:

We embrace and live the Wyndham values by creating a supportive environment for employees to develop and prosper.

We delight our customers by meeting their needs or exceeding their expectations.

We are "memory makers".

Warm, thoughtful, gracious hospitality is our culture and through our Count on Me service philosophies; our employees strengthen their customer service skills for successful execution of signature service. In your role, you will help us deliver outstanding service and hospitality to our guests to ensure they have a memorable vacation while staying with our resorts each and every time.

Job Summary

We are looking for an energetic, hands on and results driven Marketing Manager that will play a critical role. Your exceptional business acumen, strong strategic planning and analytical skills are highly desirable and an in-depth knowledge of Timeshare / Vacation Ownership Sales & Marketing is a must. A solid background in leading a team is essential.

Duties & Responsibilities

The successful person will execute the Marketing business objectives by doing the following:

Work with site marketing teams to plan, implement and manage facilitation of marketing business plans.

Partner with site sales leaders to identify areas of improvement and implement best practices.

Work with site sales leadership in managing performance factors, to include driving tour production, increasing financial performance and reviewing marketing program efficiencies.

Effectively train and motivate new marketing personnel including supervisors and managers.

Work with site Marketing leadership with guidelines on rollout of new programs, best practices and processes.

Monitor and report performance of marketing at the site level, taking corrective action as required.

Create a positive work environment by maintaining the highest level of ethics and integrity consistent with our Count On Me culture.

Work with In House Marketing leaders to monitor trends in penetration and identify areas of opportunity to increase penetration rates.

Qualifications

Bachelor's degree in marketing or other business discipline preferred.

3 years of Marketing Leadership Management experience with a proven track record of success in the timeshare industry preferred.

Customer service and problem resolution experience.

Skills and focus required to consistently meet and exceed budgeted goals.

Strong organization skills and the ability to maintain accurate data and records.

Working knowledge of Microsoft Suite products - Outlook, Word, and Excel.

Must have excellent communication skills and problem resolution skills.

Ability to handle simultaneous situations.

Ability to handle departmental problems and situations.

Must be able to work independently with a strong sense of urgency.

Enthusiastic mental attitude and willingness to do what it takes to get the job done correctly and efficiently.

Positive and upbeat attitude to ensure a great work environment.

EOE

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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