Outlets Server - Wyndham Boston Beacon Hill

Industry:
Hotels Clubs and Spas
Department:
Front Office/Rooms Division
Level:
Staff- Line level
Location:
Americas North and South
Salary Description:
Competitive
Posted:
07-Dec-16
Recruiter:
Wyndham Worldwide
Job Ref:
1615550

Outlets Server - Wyndham Boston Beacon Hill
01 Nov 2016

The Wyndham Boston Beacon Hill combines fresh contemporary spaces with New England charm. Located in the vibrant West End at the base of Beacon Hill, our hotel is the place for all this city has to offer.

The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.

General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. -Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. -Must be able to multitask and prioritize departmental functions to meet deadlines. -Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. -Attend all hotel required meetings and trainings. -Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel. -Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. -Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations. -Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. -Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Qualifications

Education & Experience:

- High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements:

- Flexible and long hours sometimes required.

- Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

- Ability to stand during entire shift.

- Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.

Wyndham Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled. We require consent to pre-employment background check for all positions. .

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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