Compliance Coordinator

Hotels Clubs and Spas
Administration and Secretary
Staff- Line level
Americas North and South
Salary Description:
Wyndham Worldwide
Job Ref:

Compliance Coordinator
02 Nov 2016

Envision your career with one of the world's largest hospitality companies.

We provide a range of hospitality products and services through our global portfolio of world-renowned brands under our parent company, Wyndham Worldwide (NYSE: WYN).

Do you want to be part of a company ranked as one of the best places to work?

Wyndham Hotel Group is the world's largest hotel company based on number of hotels and is one of three hospitality business units of Wyndham Worldwide. As both a leading hotel brand franchisor and hotel management services provider, the company's global portfolio consists of nearly 8,000 properties and 678,000 rooms in 72 countries under the following brands: Dolce Hotels and Resorts ® , Wyndham Grand ® , Wyndham Hotels and Resorts ® , Wyndham Garden ® Hotels, TRYP by Wyndham ® , Wingate by Wyndham ® , Hawthorn Suites by Wyndham ® , Microtel Inn & Suites by Wyndham ® , Ramada ® , Baymont Inn & Suites ® , Days Inn ® , Super 8 ® , Howard Johnson ® , Travelodge® and Knights Inn ® . Wyndham Rewards, the company's guest loyalty program, offers more than 44 million members the opportunity to earn and redeem points at thousands of hotels across the world.

Protect the interest of the Wyndham Hotel Group hotel brands (franchisors/licensors) and the franchisees/licensees based on the agreement established between the two parties. Ensure all legal processes are followed and managed to the terms of each license/franchise agreement. This includes administering all aspects required within the default notice and termination process, maintaining appropriate databases, and all general correspondence surrounding the interpretation of the license/franchise agreements.

1-Responsible for a specific geographic territory monitoring a large number of Franchisees to determine whether the property is operating in accordance with the Franchise Agreement including:

- Quality Assurance Standards
- Payment of system fees
- Insurance requirements
- Deadlines such as ground break, quality score achievement, windows, opening dates and any other special stipulation within an agreement.
- Adhoc projects

2-Take action to encourage compliance by:

- Reviewing contact terms to assist in determining if a property is in default
- Drafting legal correspondence and documents necessary to communicate problems and solutions
- Preparing and issuing non-conformance or default letters
- Preparing, issuing, and executing Temporary Closing Letters

3-Responsible for the integrity of all compliance information within the information systems and other specific quantifiable contractual obligations along with maintaining an up to date log of all relative information related to those compliance issues.

- Issue Termination Notices, LD letters and LD Advisement letters, as required, for sites that may request this calculation or may have transferred the property without receiving our approval.
- Create Clip profiles for all terminated sites within 3 days of termination. Calculate liquidated damages, in accordance with terms of the license agreement, for each terminated site.
- Responsible for initiating and tracking de-identification procedures in accordance with the franchise agreement.
- Review reports from inspections following a termination and work with Legal to resolve trademark infringements.
- Work with sign vendors to schedule and coordinate the removal of signs at the property.
- Thoroughly understand license agreements, regulations and stipulations in order to insure that information given is accurate

4-Responsible for the integrity of all compliance information within the information systems such as default dates, cure dates, and other specific quantifiable contractual obligations along with maintaining an up to date log of all relative information related to those compliance issues.

5-Provide all needed research to attorneys (outside and inside of Wyndham Hotel Group) for all compliance related activities that involve legal action such as bankruptcy, etc.


- Must be detail orientated.
- Ability to prioritize multi-task, work under pressure and meet deadlines.
- Constant and diligent follow-up is a must.
- Ability to work with both internal and external customers.
- Must be able to compose correspondence quickly and accurately.
- Excellent written and verbal communication skills.
- Must work well with a team to accomplish tasks.
- College Degree (BA, BS) and 1-2 years administration experience desired in a franchised service industry.
- Paralegal Certificate preferred but not required.
- Experience dealing with or preparing contracts is a plus
- Strong computer skills including MS Office and MS Browsers

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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