Night Auditor

Hotels Clubs and Spas
Front Office/Rooms Division
Middle Management
Americas North and South
Salary Description:
Wyndham Worldwide
Job Ref:

Night Auditor
02 Nov 2016

Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics.

Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.


Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.

Transfer charges and deposits to master accounts.

Prints up and files reservations for the next business day.

Verifies all account postings and balances.

Verifies that room rates are correct and posts those rates to guest accounts.

Is able to function as a front desk agent especially in terms of check-in and check-out procedures.

Tracks room revenues, occupancy percentages, and other front office statistics.

Prepares a summary of cash, check, and credit card activities.

Summarizes results of operations for management.

Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.

Follow the End of Day / Night Audit Checklist

Must have complete knowledge of emergency procedures.

Balance the day's charges, making corrections as necessary.

Performs wake-up calls.

Run end of day process in property management software (PMS).

Understand principles of auditing, balancing, and closing out accounts.

Knows how to operate PMS, typewriters, and other front office equipment's.

Respond to guest needs, special requests and complaints and alert the appropriate manager as needed

Understand and knows how to perform check-in and check-out procedures.

PREREQUISITES: Education: High school graduate or equivalent. Must speak, read. Write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visits the hotel. Experience: Minimum one year of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks.

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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