Audio Visual Technical Supervisor

Hotels Clubs and Spas
Engineering and projects
Supervisory level
Salary Description:
Raffles Hotels and Resorts
Job Ref:

Audio VIsual Technical Supervisor
To ensure the successful planning, organization, coordination, setup and operation of all Banquet Audio & Video Operation base on the requirements indicated and specified in the Banquet Event Order (BEO).
Property Overview: This magnificent complex boasts a 30-storey new construction and two luxury International Hotel brands at one desired address! Raffles Makati and Fairmont Makati consists of 32 Raffles Suites located atop 280 Fairmont Hotel rooms, 237 Raffles Residences and is situated in what is considered the finest location in Manila - downtown Makati. The complex, is located directly across from the Greenbelt Shopping Center and in a neighborhood famous for nightlife, dining options and world-class shopping.

Summary of Responsibilities:
Reporting to the Banquet Manager , responsibilities and essential job functions include but are not limited to the following:

• To lead the team of AV Technicians support group, by planning, communication, ensuring continuous training and execution of all standards are achieved in a timely and efficient manner.

• To ensure that all AV Technician staff will be assigned work specific functions and tasks and are held accountable to the expectations.

• To ensure complete Audio & Video Set up and check equipment for Banquets functions based on daily issue of function sheets (Banquet Event Order) including removal and storage of all AV Equipment.

• To carry out work as assigned for set up of all functions.

• Operates equipment for functions as when required.

• Ensures on a monthly basis that an inventory is conducted for all Audio and Video equipment used for Banquets.

• Ensures that all outgoing and incoming equipment which have been requested for banquets outside catering or any other equipment being loaned and used in other Outlets / Section or Department of the hotel are logged daily.

• To carry out and update assignments on the Preventive Maintenance Program. Ensure company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program

• Cooperates and provides assistance with other Engineering staff and IT staff whenever necessary and available.

• Maintains cleanliness and orderliness inside A/V Control Room and AV Storage Room.

• Inspects all function room daily and breakouts area, ladies and gents toilet, ensuring all lights, A/C and services are defect free. Repairs or replaces lamps immediately as part of your side duties.

• To carry out any work requested by the Banquet Manager, Chief Engineer, IT Manager.

• Follow details as required on printed information, convention resumes, and event contracts as required.

• Ensure all room Audio & Video set up requirements are accurate, timely and meet established standards

• Any and all other responsibilities as needed and required

• To ensure the financial success of the department by monitoring productivity, revenues and costs. To proactively implement appropriate procedures or programs wherever necessary

• To develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of Health & Safety standards

• Ensure Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met requirements.


•College / University Diploma ; preferably in Engineering
•Working knowledge of all audio-visual fields: sound, lights, projection, technological devices, etc.
•Ability to work with other department that may use and AV staff to assist in events
•Working knowledge of rigging and rigging safety is a plus.
•Excellent customer service skills
•Professional appearance and demeanor
•Excellent communication skills
Physical Aspects of Position (include but are not limited to):

•Frequent standing and walking throughout the shift
•Frequent lifting and occasional lifting to 50lbs.
Visa Requirements: Open to Filipino National Only. The property is unable to process/support work visa application.

Contact Details:
Raffles Hotels and Resorts
Tel: .
Contact: HR Department

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