Assistant Special Projects Manager - Wyndham Shawnee Village Resort

Hotels Clubs and Spas
Engineering and projects
Middle Management
Americas North and South
Salary Description:
Wyndham Worldwide
Job Ref:

Assistant Special Projects Manager - Wyndham Shawnee Village Resort
31 Oct 2016

The Assistant Special Projects Manager serves as a supporting role to the Assistant General Manager. He/She will partner with the Engineering Manager in the leadership and planning for the resort in the most efficient and effective manner possible, while maintaining the company's expected high quality standards. The Assistant Special Projects Manager will oversee daily operations of the Contracted Vendors; provide supervision and direction of special project engineering technician; perform safety inspections; maintain Occupational Safety and Health Administration (OSHA), including the new Global Harmonized System for chemicals (GHS), regulations.

The Assistant Special Projects Manager will be responsible for managing multiple projects. The associate will provide accurate and timely reporting to the Assistant General Manager while maintaining proper project management paper trails. Must be vigilant, be able to express authority and see that all project management responsibilities are carried out properly and expeditiously. Must be objective when evaluating situations versus merely reacting to them. The Assistant Special Projects Manager will take each project from inception to final turnover, managing all engaged vendors, monitoring scope, schedule, budget and quality for compliance with company standards, brand standards and project specifications.

Essential Job Functions

Responsibilities include, but are not limited to:

1. Responsible for overseeing the resort and capital/special project operations of the resort: Assist the Assistant General Manager with management of the vendor operations related to special and reserve projects. Demonstrate a passion and understanding of company goals and ensure your area of responsibility meets all company standards. Provide direction and supervision of the Engineering Technician and contracted vendors for daily operations. Will be required to assist the project technician as needed to keep with-in schedule of putting units back on line and any other project assistance that may be needed to keep the resort well maintained. Identify process improvements, best practices and ideas for new durable products for improving the maintenance of the units; ensure all compliance standards are met; demonstrate and apply broad knowledge of concepts, practices, and procedures for managed work group(s) and how it supports related operations. (60% time)

2. Maintain positive customer and associate relationships: Create a positive and engaging work environment based on Wyndham's Count on Me philosophy. Embrace and exhibit the highest level of ethics and integrity consistent with company standards. Demonstrate an ability to motivate and communicate expectations with humility and respect. Exercise the ability to retain staff through coaching and development. Partner with Human Resources to ensure the department is compliant and meeting all work related standards. (5% time)

3. Build strong working vendor/contractor relationships and knowledge of HOA: Develop professional relationships with vendors and contractors for resort and capital projects. Request and receive bids for presentation to Assistant General Manager. Understand governing statues and board meeting procedures. (15% time)

4. Manage and support all financial aspects of the engineering department: Collaborate with the Engineering Manager on Engineering Department financials, forecast and manage engineering budget, and monthly P&L reports when it relates to special vendor projects that will co-mingle with the operations. Collaborate with the Assistant General Manager on Capital and Special Project budgets. Support the engineering department to ensure meets all Internal, Quality, and Loss Prevention Audit standards. (5% time)

5. Inventory- Collaborate with Inventory yield specialist to order/get information of company standard products to stay consistent of maintaining units. Build the count on Me Culture. Support and implement resort management strategic initiatives and programs. Identify areas of process improvement and leverage best practices by working with appropriate departments and colleagues as necessary. (5% time)

6. Performs other duties as needed. (10% time)

Travel Requirements

Must be able to travel for short durations (1-2 days) to attend certification training (i.e. pool, HVAC). Also need to travel locally to vendor or supplier stores for parts and supplies; this is based on resort and specific needs. Travel time could range from 5%-8%


Comprehensive Healthcare Benefits within 31 days of hire

Tuition & Certification Reimbursement

401(k) Plan Options

Worldwide Career Growth Opportunities

Travel Discount Benefits

Company Perks

Minimum Requirements and Qualifications a) Education - High School diploma or equivalent required - BA/BS degree preferred b) Training requirements - Certification in HVAC, electrical, plumbing, carpentry is preferred - CPR Certified c) Knowledge and skills - Strong contractor and vendor negotiation skills. - Knowledgeable in safety use for power tools and shop tools - Knowledgeable in concept of building trades - Knowledgeable use of general Engineering tools and equipment - Knowledgeable and experience with elevators - Knowledgeable and experience with pool pumps and filtration systems - Knowledgeable in/or EPA Certification. - Knowledgeable in ADA requirements. - Knowledgeable of power, water and sewer distribution. - Working understanding and ability to read blue prints. - Knowledgeable in fire codes and fire protection. - Organizational Skills. - Professional appearance and excellent communication skills in dealing with guests and corporate personnel. - Demonstrate analytical ability to grasp numbers and understand their impact (e.g. demonstrated ability to work under pressure). - Have proven strong leadership ability; demonstrate understanding and application of management approaches for work direction, motivation, performance management and disciplinary action. - Demonstrate the highest level of customer service to current and prospective owners in order to maintain a positive brand image and company reputation. - Ability to ensure administrative functions and duties are assigned and completed according to WVO standards, including timekeeping, vendor contracts, and personnel action forms. - Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable regulatory standards and Wyndham Vacation Ownership values. - Commands a presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up. - Demonstrated knowledge & application of applicable codes, laws & regulations. - Ability to keep sensitive information confidential. d) Technical Skills - PC Skills - Microsoft Office: Word, excel, outlook - Key systems, Property - Power Tool operation - Pumps and mechanical motors - Valid driver's license e) Job experience - Three years of related work experience - Two to five years of supervisory or management responsibility - Three or more years in mechanical fields and construction such as HVAC, electrical, plumbing, carpentry Unless there is a legal requirement, experience will be accepted for the education requirement. *Must be 18 years of age or older to apply *Valid Driver's License Required *Available to work a flexible schedule including days, nights, weekends and holidays *Ability to provide authorization to work in the United States *WVO requires the successful completion of a background check prior to employment

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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