Sales Executive - Catering Sales

Hotels Clubs and Spas
Sales and Marketing/PR
Middle Management
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

Job Description

•Achieves the monthly and annual personal target contributing to the Sales revenue.
•Assists with the preparation of the annual Marketing Business Plan, ensuring Divisional Objectives fully addresses business objectives of the Hotel and the needs of employees.
•Promotion of our facilities to new and existing clients through active approach. Assisting in implementing the sales strategy as set by the Crowne Meeting Director, and in association with the contracted clients, including strategies for encouraging repeat business.
•Co-ordinating all details for the client, including food and beverage, AV equipment, entertainment, themes etc.
•To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and e-mail.
•Responding to and co-ordinating all internal meeting requests
•To follow up all enquiries, preparing proposals where necessary and facilitating show rounds for potential clients to show them our facilities. PEOPLE

•Assists to oversee the punctuality and appearance of Sales Coordinators, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department's grooming standards.
•Maximizes the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.
•Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.
•Supports the implementation of IHG's Values and Culture Characteristics. GUEST EXPERIENCE

•Handles guest and employee enquiries in a courteous and efficient manner and reports complaints or problems if no immediate solution can be found. Ensures that the necessary follow-up is conducted in a timely manner.
•Maintains positive guest and colleague interactions with good working relationships.
•Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
•Establishes and maintains strong relationship with the established clientele and constantly explores into new business opportunities.
• Liaises and works closely with the related operation departments ensuring guest's requests and expectations are being met. RESPONSIBLE BUSINESS

•To liaise at all times with all team members and work as a team to reach targets set by the Crowne Meeting Director.
•To encourage repeat business by networking with current clients and their colleagues.
•To provide input and ideas into marketing initiatives and subsequently promote these initiatives and monitor responses.
•To maintain and develop contact with professional bodies and potential clients through attendance at networking and promotional<br><br>QUALIFICATIONS
Associate degree or Bachelor's degree or technical institute degree/certificate or an equivalent combination of education and work-related experience.

1-2 years' experience within in sales, or similar environment, with demonstrated proficiency and understanding of one or more functions related to the position.

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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