Bellman (Chinese Speaking) - Crowne Plaza Abu Dhabi

Hotels Clubs and Spas
Front Office/Rooms Division
United Arab Emirates (UAE)
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

At Crowne Plaza ® Hotels & Resorts our goal is to make business travel work. That's where you come in. When you're part of the Crowne Plaza Hotels & Resorts brand you're more than just a job title.

At Crowne Plaza we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.

Join us as a Bellman in Crowne Plaza Abu Dhabi . You'll have ambition, talent and obviously, some key skills. Because, for this vital role, we're looking for someone who can be an expert at what you do; by acting and looking the part and adapting your style to match your guests' pace in all you do. Making it happen by being perceptive to your guests' needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.

The Crowne Plaza® Abu Dhabi hotel is located on Hamdan Bin Mohammed Street, at the center of Abu Dhabi's thriving commerce and culture, just 15 minutes from ADNEC and half an hour from Abu Dhabi International Airport. Grand shopping complexes including the World Trade Center Mall and Marina Mall are minutes away. The spectacular curve of the Corniche is even closer, with parks and beaches stretching along the waterfront. Award-winning restaurants and bars, world-class service, comfort and convenience in downtown Abu Dhabi and a foodie destination not to be missed. The Crowne Plaza® Abu Dhabi hotel makes the perfect base for visiting and doing business in this dazzling 21st-century metropolis.

Duties and responsibilities

· To assist guest with their luggage on arrival and departure as well as handling mail and information.
· To see that luggage of both arriving and departing guest are handled properly.
· When rooming the guest, call guest by name, explain the hotel facilities and offer a room orientation.
· Storing guest luggage as and when required according to the hotel procedure.
· Lobby area is kept clean and tidy at all times.
· To be fully familiar with all hotel facilities.
· Cheerfully carries out request from receptionist, such as room changes and other guest requests.
· Reporting on any unusual situations or mechanical defects to supervisor.
· To ensure key cards are collected as much as possible on guest departure.
· Receptionist to be tactfully informed of guest with scanty luggage.
· Book transportation when requested by guests.<br><br> High School diploma /Secondary qualification or equivalent. One year guest service experience strongly preferred. Some college/university preferred. Must speak fluent English & Chinese. Be passionate about people and service. Strong communication skills essential when interacting with guests and employees.

In return for your hard work, you can look forward to a highly competitive salary and benefits package. What's more, because your career will be as unique as you are, we 'll give you all the tailored support you need to make a great start, be involved and grow.

And because the Crowne Plaza Hotels & Resorts brand belongs to the IHG ® family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Crowne Plaza and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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