Guest Service Officer - Front Office

Industry:
Hotels Clubs and Spas
Department:
Front Office/Rooms Division
Level:
Staff- Line level
Location:
Asia
Salary Description:
Competitive
Posted:
07-Dec-16
Recruiter:
Hyatt International
Job Ref:
MAH000124

- Deliver the brand promise and provide exceptional guest service at all times
- Handle all guests and internal customer complaints and inquires in a courteous and efficient manner
- Maintain positive guest and colleague interactions with good working relationship
- Meet and greet all VIP guests, assist them with registration and escort them to the room
- Handle guest complaints, concerns
- Assist in taking guest check in and check out

You will be responsible to provide an excellent and consistent level of service to your customers.

Qualifications
- Degree/Diploma in Hotel Management or equivalent
- Good communication and inter personal skills
- Pleasing personality
- Good computer knowledge
- Able to work in shifts
Primary Location: IN-Maharashtra
Organization: Hyatt Regency Mumbai
Job Level: Hourly/Entry Level Employee | Full-time
Job: Front Office
Worldwide/Local Candidates: Local

Contact Details:
Hyatt International
Tel: .
Contact: HR Department

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