Assistant Front Office Manager

Hotels Clubs and Spas
Front Office/Rooms Division
Middle Management
Salary Description:
Hyatt International
Job Ref:

Hyatt Regency Kiev offers exciting opportunities.

At Hyatt we care for people so they can be their best, that is our purpose and we are guided by our values of Respect, Integrity, Humility, Empathy, Creativity and Fun.

Main Duties:

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.
To assist the Front Office Manager in managing the department as a successful independent profit center, ensuring maximum guest satisfaction in consistent with Hyatt Regency Kyiv and Hyatt International Standards, through planning, organizing, directing and controlling the operation and administration.
The main responsibilities are to adhere and implement Hyatt brand standards in daily activities, greet guests in a friendly and efficient manner, handle all Front Office activities including check-in and check-out procedures, provide all necessary information to guests, assists in the operation of all Front Office departments.

Qualifications and required skills:

ideally with diploma/qualification in Hospitality or Tourism Management;
Minimum 2 years work experience as Assistant Manager Front Office / Guest Relations in a hotel ;
excellent communication and customer relations skills, problem solving skills;
PMS Opera;
fluent level of English;
be self-motivated, enthusiastic, dynamic, friendly, team player.
We offer:

High standards of employment environment;
Complementary meal and uniform;
Medical insurance after probation period;
Other benefits according to the hotel benefit plan;
Friendly and professional team.
Primary Location: UA-32-Kiev
Organization: Hyatt International
Job Level: Entry Level Manager | Full-time
Job: Front Office
Worldwide/Local Candidates: Local

Contact Details:
Hyatt International
Tel: .
Contact: HR Department

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