Team Leader - Concierge - Grand Hyatt Haitang Bay - Mandarin Speaking

Industry:
Hotels Clubs and Spas
Department:
Front Office/Rooms Division
Level:
Staff- Line level
Location:
Asia
Salary Description:
Competitive
Posted:
03-Dec-16
Recruiter:
Hyatt International
Job Ref:
SAN017460

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employees, guests and owners expectations.

Key tasks :
- Helping guests with their luggage
- Welcome and support the guests
- Ensure guests satisfaction
- Promote Hotel services and outlets
- Provides guests with information about attractions, facilities, services, and activities in and outside the property
- Handle guests complaints and solve problems

Qualifications
To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow :
Excellent presentation, good communication and customer service skills.
Ideally with a relevant degree, apprenticeship or diploma in Hospitality management with a first experience in a luxury hotel.
Extensive knowledge about Paris and fluent French and English are required.
Primary Location: CN-46-Sanya
Organization: Grand Hyatt Sanya Haitang Bay
Job Level: Entry Level Manager | Full-time
Job: Guest Services
Worldwide/Local Candidates: Local

Contact Details:
Hyatt International
Tel: .
Contact: HR Department

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