Supervisor - Food & Beverage Service - InterContinental Residence Suites Dubai Festival City

Hotels Clubs and Spas
Food and Beverage Service
Supervisory level
United Arab Emirates (UAE)
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

Do you see yourself as a Supervisor - Food & Beverage ?

What's your passion? Whether you're into scuba diving, golf or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

The InterContinental Hotels Group (IHG) properties in Dubai Festival City consist of three hotel brands and a golf course. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the 18 hole championship Al Badia Golf Club. In addition to over 1000 bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the luxurious Spa InterContinental, state-of -the-art gymnasium facilities, and swimming pool facilities.

We are looking for confident, sophisticated and internationally-minded people to join over 1500 colleagues who are committed to maintaining the highest standards of luxury, quality and service which define our company. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

At the moment we're looking for Supervisor - Food & Beverage Service to join our energetic, enthusiastic and passionate team at InterContinental Residence Suites Dubai Festival City.

This role reports to the Restaurant Manager/Assistant Food & Beverage Manager and as the Supervisor you will ensure the smooth conduct of the shift through customer focused service delivery and effective staff supervision, promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.

The key responsibilities are:

· In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
· Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
· Supervise cash handling and banking procedures
· Prepare daily banking and cash flow reports
· Establish and instruct staff in cash security procedures
· Deal with irregular payments
· Supervise the maintenance of service equipment
· Monitor standards of guest facilities and services
· Control stock and monitor security procedures
· Assist with menu and wine list creation
· Supervise functions.

In return we'll give you a competitive tax-free financial and benefits package, hotel discounts worldwide and the chance to work with a great team of people.

You'll join a team passionate about delivering memorable experiences that make our guests feel special, making InterContinental Hotels Dubai Festival City a great place to work. Most importantly, we'll give you Room to be yourself

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. To find out more about us or any other jobs with IHG please look at

We are an equal opportunities employer.<br><br>Ideally, you'll have some or all of the following qualifications and experience we're looking for:

· Minimum one year in a similar role in a five star property
· Ability to work independently and within a team environment
· Excellent communication skills

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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