Housekeeping Supervisor

Industry:
Hotels Clubs and Spas
Department:
Housekeeping
Level:
Supervisory level
Location:
Asia
Salary Description:
Competitive
Posted:
04-Dec-16
Recruiter:
Raffles Hotels and Resorts
Job Ref:
RSA00044


Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.
We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of leading global luxury hospitality brand.

Raffles Hainan, located in the "Hawaii of Asia" - Hainan, will enjoy a superior beachfront location while offering guests direct access to the adjacent championship golf course. The resort's 299 guestrooms and 32 luxurious villas are among the most spacious and all offer commanding sea views. The resort will feature 7 exciting food and beverage concepts, a 1,400 sqm Raffles Spa, a grand ballroom and flexible meeting spaces for special events.

If you are looking for a dynamic environment for growth, please join us as :

Housekeeping Supervisor
Summary of Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:


• To consistently provide thoughtful, caring and sincere service
• To lead and supervise the day-to-day operation of the department to ensure service standards are followed
• To handle Guest concerns and react quickly, logging and notifying the proper areas
• To actively participate in daily briefing, daily warm up and department meetings
• To ensure Room Attendants are informed daily about priorities in their section
• To follow departmental policies and procedures
• To report necessary maintenance items
• To follow all safety and sanitation policies
• Other duties as assigned
Qualifications:

• Previous leadership experience an asset
• University/College degree in a related discipline an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position:

Physical aspects of the position include but are not limited to the following:


• Constant standing and walking throughout shift
• Occasional lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Contact Details:
Raffles Hotels and Resorts
Tel: .
Contact: HR Department

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