Quality Assurance Representative - Torquay

Hotels Clubs and Spas
Sales and Marketing/PR
Staff- Line level
Salary Description:
Wyndham Worldwide
Job Ref:

Quality Assurance Representative - Torquay
10 Nov 2016

The Role

Wyndham Vacation Resorts Asia Pacific is seeking an experienced Quality Assurance Representative who is passionate about holidays, sales and customer service for our Victorian Region, providing field support to our Ballarat, Nepean and Torquay sites.

Your primary responsibility is to ensure our customers are facilitated with an efficient and compliant process that will return a successful completion of the sales transaction. You will execute the full sales documentation closing process and provide total support to the new and upgrading customers about their purchase decision by emphasising some off the key benefits available.

As the key contact for the customer the Quality Assurance Representative will:

- Provide excellent Count on Me! Service ensuring a seamless experience, completing all aspects of the transaction and as a result retain the business.
- As an Authorized Credit Representative you will ensure that great care is observed, in terms of compliance with our obligations under the National Consumer Credit Protection Act.
- Complete all sales related documentation, such as contracts and applications for finance for successful completion of the transaction

About You

You will have experience within a similar role within the banking, legal, insurance industry or the automotive industry and enjoy working in a fast paced, supportive and fun environment.

- Great eye for detail, problem solving and negotiation skills
- Have excellent customer service skills and ability to build trust
- Ability to work independently and as a team player
- Be flexible to work the operational hours of the business which may include weekends, evenings and public holidays

On Offer

- Excellent base salary plus bonuses
- Subsidised Private Health Cover
- Exclusive Employee Discounts
- Fantastic team environment + much more!


About Us

Wyndham Vacation Resorts Asia Pacific, part of the Wyndham Worldwide Group, is one of the market leaders in Vacation Ownership development, offering a network of national and international resorts. We are a fast-paced, progressive and dynamic company enjoying constant growth.

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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