Manager, Applications Development and Integration

Hotels Clubs and Spas
IT and Computers
Department Head
Americas North and South
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

Recommend a friend - Band 6 USD

Do you see yourself as the Manager, Application Development and Integration for the Global Technology team?


Job Summary - (Role Summary)
Manage the development and deployment of Indirect Channel application development projects and teams including deployment on complex multi-platform software systems within schedule, cost, and quality requirements. Ensure functional correctness and adherence to technical standards of application development. Manage project teams in the planning, designing, developing, testing and deploying of complex application software systems.

Essential Duties and Responsibilities - (Key Activities)
● Manage the development and deployment of projects to ensure products are developed in accordance with specified technical requirements, schedules and budgets. This includes high-level status and budget reporting, scope management, risk mitigation, and quality checks of project deliverables. Coordinate and revise schedules as required to provide a high degree of client satisfaction. Communicate and coordinate with technical integration team on infrastructure issues.
● Establish, develop and maintain relationships with client management and maintain a strong working knowledge of the assigned clients business functions, objectives, and management concerns. to ensure accurate translation of client requirements into technical specifications. Establish I.T. priorities, schedules and resource allocation. Estimate project staffing, timelines, project costs and budget.
● Ensure functional correctness and adherence to technical standards of application development, to include implementation of new software, new modules, application upgrades, customizations, enhancements, re-engineering of systems and business process engineering. Evaluate software for clients as well as I.T. internal.
● Ensure proper support of delivered applications by providing recommendations, high-level planning and management of the transition process.
● Monitor methodology, tools, templates, standards, policies, procedures and quality assurance processes. Participate in project post mortem's.
● Lead assigned function within established budgetary and manpower plans, and establish performance standards, and operating procedures. Participate in creation of department staffing and capital budgets.
● Coach and develop team members; hire, fire, assess, discipline, document performance, recommend salary and classifications changes. Act as an advisor to subordinate managers or staff to help meet established schedules and/or resolve technical or operational problems.

Band 6
Salary range: Base plus potential bonus<br><br> QUALIFICATIONS

Education -
Bachelor's or Master's Degree in a relevant field of work or an equivalent combination of education and work related experience.

Experience -
Progressive IT experience with demonstrated proficiency in multiple disciplines/technologies/processes related to Hospitality Distribution, including development, implementation, and maintenance of large-scale integrated systems across multiple hardware and software platforms.

Technical Skills and Knowledge -
● Demonstrated project management experience in organizing, planning and executing large-scale development projects from conception through implementation.
● Demonstrated effective verbal and written communication skills for the purpose of providing and explaining technical information to clients, vendors, senior management and staff.
● Demonstrated ability in leading work teams and or technical staff.
● Strong technical knowledge of Distribution, applications, operating systems, terminology, communications, networks, and hardware capabilities.
● Demonstrated knowledge of system integration issues between diverse platforms.
● Demonstrated experience and knowledge in cross team and department delivery.


Number of employees supervised : Direct: 2-6 Indirect/Contractor: 25

Annual operating and/or payroll budget(s): 2-5 million

Decision making responsibilities (Key Decision Rights) :
● This position has significant impact for assigned IT development projects in identifying technical and application solutions and risk factors.
● This position has moderate impact on the company's ability to achieve revenue and cost targets as influenced by information technology.
● This position also has moderate impact on resource allocation, project costs, schedule and quality levels for assigned area.

CONTACTS (Key Relationships)

Internal Key Relationships -
This position will work closely with client management, IT development teams, support teams, data center resources, IT management to discuss projects, provide recommendations on improvement opportunities and operating and financial performance.

External Key Relationships -
Key vendors, professional associations, industry experts to keep informed of existing and evolving industry standards

Work is typically performed in a normal office environment

In return we'll give you a competitive financial and benefits package which can include healthcare and dental coverage, disability and life insurance, and a matched 401(k) program . Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please click "Apply Online" and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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