Graduate Internship - 12 Months

Industry:
Hotels Clubs and Spas
Department:
Front Office/Rooms Division
Level:
Others
Location:
Africa
Salary Description:
Competitive
Posted:
05-Dec-16
Recruiter:
Hilton Worldwide
Job Ref:
HOT03FJS

Job Snapshot
Employment Type:
Full-time


Date Posted:
11-11-2016

Job ID:
HOT03FJS


Location:
Hilton Capetown
126 Buitengracht Street
Cape Town, Western Cape


Job Description
A  Graduate Intern assists in daily Hotel operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.
 
What will I be doing?
 
As a Graduate Intern, you will assist in operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel operations sector.

You will:

•Respond to Guest queries in a timely and efficient manner

•Demonstrate a high level of customer service at all times

•Answer internal and external calls in a professional manner, as required

•Act in accordance with policies and procedures when working with other team members.

•Attend appropriate training courses, when required

•Follow and adhere to company brand standards

•Assist other departments wherever necessary and maintain good working relationships with Team Members
 As a Graduate you will be rotated in all the various departments of the Hotel: 

•Kitchen Department

•Food Beverage Department

•Front Office Department

•Engineering Department

•Information Technology Department

•Finance Department 

•Purchasing Department

•Human Resources Department 

.       

Job Requirements
What are we looking for?

Graduate Interns serving Hilton brands will receive a fixed term contract for 12 months. Graduate Interns  are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

•Positive attitude and good communication skills
•Commitment to delivering a high level of customer service
•Excellent grooming standards
•Ability to work on your own and as part of a team
•Competent level of IT proficiency
•Have a Diploma in the following Fields, Hospitality Management and Travel and Tourism Management

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!


Contact Details:
Hilton Worldwide
Tel: .
Contact: HR Department

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