Korean Guest Relations Manager- InterContinental Danang Sun Peninsula Resort

Hotels Clubs and Spas
Front Office/Rooms Division
Department Head
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

Do you see yourself as the Korean Guest Relations Manager?

What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.
At InterContinental Hotels Group, we own, operate and franchise more than 5000 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired and successful hotel company the world over.

InterContinental Danang Sun Peninsula Resort is re-defining the luxury resort experience. Embedded in the mythical hills of the famous Son Tra Peninsula and surrounded by a beautiful landscape with panoramic views of the East Sea, this truly iconic 200 bedroom luxury resort was designed by star architect Bill Bensley from Bensley Design Studio Bangkok.

The resort will have a wide selection that offers both local and international delights. From the spectacular views at Citron, to unforgettable world-class dining at La Maison 1888, to a dining in the sands experience at the Barefoot Cafe; there is abundant variety and excitement to cater for all.

We are looking for an enthusiastic Korean Guest Relations Manager to join our friendly and professional team.

This exciting role:

• Directs all aspects of the guest relations function to achieve the highest possible guest satisfaction to current and future VIPs.
• Monitor guest relations' personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure.
• On behalf of the resort, become Korean Ambassador to manage our market in Korean guests. <br><br>QUALIFICATIONS AND REQUIREMENTS
Required Skills -
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Good writing skills
• Good Interpersonal Skills
• Proficient in the use of Microsoft Office and Front Office System
• Problem solving and organizational abilities
Qualifications -
• Bachelor's Degree or Diploma in Hotel Administration, Hotel Management or equivalent
Experience -
• 2 years experience in front office / guest services operations, including supervisory experience at a hotel of similar size and complexity, or an equivalent combination of education and experience.
Other Information -
Majority of work performed in a normal office environment.
Some travel required as needed

In return we'll give you a competitive financial and benefits package which includes healthcare and dental coverage, disability and life insurance, accommodation. Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG by clicking "Apply Online".

IHG is an equal opportunity employer M/F/D/V.

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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