Assistant Manager - Regency Club

Hotels Clubs and Spas
Front Office/Rooms Division
Middle Management
Salary Description:
Hyatt International
Job Ref:

About Hyatt Regency
At Hyatt our purpose is to care for people so they can be their best - where we get to know others as unique individuals so we can design and deliver personal experiences through a courtesy and sense of fun! A career with Hyatt will open a world of opportunities - to find out more visit us online at:

About the Role
As the Assistant Manager - Regency Club, you will be supporting the Manager in the smooth operation of the hotel's executive floor, including check-in and check-out of guests, as well as the running of the executive floor lounge. Your ability to personalise the guest and colleague experience make you an outstanding leader, who will positively impact our business and clearly define our Regency Brand as we return to Sydney.

Main Responsibilities

Assisting in the management of the day to day operation of the Regency Club including guest arrival, departure and the lounge area
Knowing all club lounge guests, understanding and anticipating their needs
Building and maintaining strong relationships across all levels of the organization
Assisting in the management of all costs associated with the department including payroll
Working closely with the Manager in regards to all matters relating to the club and Rooms division overall


Relevant degree in Business or Hospitality
Minimum 2 years' experience within a 5 star hotel in Rooms Division as an Assistant Manager or strong Team Leader
Superior customer service skills with the ability to personalise the guest experience
Excellent interpersonal skills
Highly motivated, solutions-oriented self-starter with adaptable teamwork style
Primary Location: AU-NS-Sydney
Organization: Hyatt Regency Sydney
Job Level: Entry Level Manager | Full-time
Job: Front Office
Worldwide/Local Candidates: Local

Contact Details:
Hyatt International
Tel: .
Contact: HR Department

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