Manager of Leadership Development

Hotels Clubs and Spas
Training and Development
Department Head
Americas North and South
Salary Description:
Wyndham Worldwide
Job Ref:

Manager of Leadership Development
14 Nov 2016

Wyndham Vacation Ownership is currently seeking a Manager of Learning & Development in Orlando, Florida. This position is responsible for the design, development, coordination, delivery and evaluation of the leadership development strategy for the Strategy & Integration teams. This position is responsible for creating and maintaining programs that will reinforce our unique competitive edge by developing the soft skills in our associates. It will encompass a consistent process including definitions, approaches and resources throughout the Strategy & Integration division that are aligned with WVO's core competencies.

Job responsibilities include, but are not limited to:

- Project Management: Partner with the Sr. Director, L&D and Field HR to manage the design, development, implementation, assessment and sustainment of Strategy & Integration soft skill learning initiatives. This includes partnering with the field teams to perform job analysis that will define knowledge and skill requirements of functional sales and marketing positions in order to develop the training curriculum.
- Program Development: Partner with L&D Instructional Designer to ensure that all training curriculum meet the needs of the client and meet sales & marketing leadership requirements. Ensure that all delivery methods are being explored and utilized including virtual and distance learning.
- Facilitation & Training: Serves as subject matter expert of learning curriculum; teaches content to associates at all levels to accelerate learning and enhance skills. Adjusts training style and methods as needed to meet the needs of learners. Involved in participant selection process to ensure alignment of learning goals with target audience.
- Operational Excellence: Maintain a working relationship with field HR teams, and Sales and Marketing field teams to reinforce vision and training guidelines. Responsible for ensuring relevance, consistency and quality of curriculum and its delivery.
- Diversity & Inclusion: Works with L&D team, HR field and Recruitment teams to support inclusion and diversity goals with regard to sourcing, attracting, selecting, retaining, and developing key talent in the leadership pipeline program.


- Four year college degree in a related field, preferred or 7+ years experience in a similar role with a similar scope
Training requirements

- 4 years facilitation experience required
- Certifications preferred
- Experience with Learning Management systems
- Proficient with Microsoft Office suite and Project Management
Knowledge and skills

- Project Management
- Sales & Marketing Operations
- Communication skills. Ability to interact with levels as well as ability to interact with a geographically diverse team.
- Ability to develop, deliver and sustain training programs for clients with technology, staffing and geographical challenges.
- Ability to design and facilitate virtual training programs
- Accepted and innovative training methodologies, theories and practices
- Training evaluation and assessment.
Technical Skills

- Learning Management Systems
- Virtual learning platforms (Web-ex preferred)
Job experience

- 5-7 years progressive experience in a related field
- Preferred experience working with sales & marketing operations functions
- Project management experience preferred.
Unless there is a legal requirement, experience will be accepted for the education requirement.

Envision your career with one of the world's largest hospitality companies. Wyndham Vacation Ownership, a member of Wyndham Worldwide's (NYSE: WYN) family of companies, is the world's largest vacation ownership business, as measured by the number of vacation ownership resorts, individual vacation ownership units and owners of vacation ownership interests. Wyndham Vacation Ownership develops, markets and sells vacation ownership interests and provides consumer financing to owners through its seven primary consumer brands, CLUB WYNDHAM®, WorldMark® by Wyndham, CLUB WYNDHAM ASIA®, WorldMark South Pacific Club by Wyndham, Shell Vacations Club, Margaritaville Vacation Club® by Wyndham and WYNDHAM CLUB BRASILSM. As of December 31, 2015, we have developed or acquired 213 vacation ownership resorts in the U.S., Canada, Mexico, the Caribbean, South America and the South Pacific that represent more than 24,000 individual vacation ownership units and nearly 900,000 owners of vacation ownership interests. Wyndham Vacation Ownership is headquartered in Orlando, Fla., and is supported by approximately 17,700 associates globally.

As one of FORTUNE Magazine's Most Admired Companies, Wyndham Worldwide is one family, one team of professionals who actively strive to provide our customers and each other with our signature Count On Me! Service promise. A promise to be responsive to needs, to be respectful in every way and deliver a great experience. It's more than a promise, at Wyndham it's been recognized as a commitment, visible in our awards including Newsweek's 100 Greenest Companies, Diversity Inc's 25 Noteworthy Companies and Ethisphere Institute Lists of the World's Most Ethical Companies amongst others. Come and join our Wyndham Family and discover the rewards for your career.

A career at Wyndham offers you great benefit opportunities with a competitive package of salary and bonus, benefits and recognition. In addition to great employee discounts on such travel related areas as hotel & lodging, car rentals & other goods & services, you will receive:

- Medical/dental and vision care plans
- A 401(k) program that matches dollar for dollar up to 6% of salary (to government max)
- Programs that include Flexible Spending Accounts, short & long term disability, life insurance & educational assistance amongst others

Along the way, you will have an opportunity to contribute to improving the world around us through our volunteer efforts and global sustainability program, Wyndham Green.

Come and be part of One Family, One Team, One Company . . . Wyndham

People Make the Difference

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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