Duty Manager

Industry:
Hotels Clubs and Spas
Department:
Front Office/Rooms Division
Level:
Department Head
Location:
United Arab Emirates (UAE)
Salary Description:
Competitive
Posted:
10-Dec-16
Recruiter:
Raffles Hotels and Resorts
Job Ref:
RDB01239

About Raffles Dubai: Not only close to Dubai's best-loved landmarks, Raffles Dubai is one of them! This stunning landmark hotel in a distinctive pyramid shape, merges Asian style with an Egyptian aesthetic. Brilliant contemporary interiors, with 252 rooms and suits, faultless service and 7 superb restaurants and bars. At Raffles Dubai we provide our all colleagues with opportunities for continuous learning and development throughout their career. We are looking for talented, passionate and dedicated people who will continue the story and become part of our journey.

Raffles Dubai promises exceptional standards of service inherent of the Raffles brand and complemented by Arabian hospitality values. Our core values of Excellence, Respect, Integrity and Caring serve as the guiding principles in everything that we do

About Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises twelve luxurious properties, from secluded resorts to city hotels in key locations around the world.

If you are looking for a dynamic environment for growth, please join us as : Duty Manager

Summary of Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:


• To consistently provide thoughtful, caring and sincere service

• To oversee the smooth operation of the hotel and be the key contact for any guest issues or hotel emergencies

• To assist guests regarding hotel facilities in an informative and helpful way

• To follow department policies, procedures and service standards

• To follow all safety policies

• Shift work required

• Other duties as assigned

Qualifications:

• Previous leadership experience required

• Previous PMS experience required

• Computer literate in Microsoft Window applications an asset

• University/College degree in a related discipline an asset

• Must possess a professional presentation

• Strong interpersonal and problem solving abilities

• Highly responsible & reliable

• Ability to work well under pressure in a fast paced environment

• Ability to work cohesively with fellow colleagues as part of a team

• Ability to focus attention on guest needs, remaining calm and courteous at all times

Contact Details:
Raffles Hotels and Resorts
Tel: .
Contact: HR Department

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